Can't select AirPrint Printer after iOS 17 Update

When I try to print the no printer selected is displayed, when I select the printer it starts to connect but the no printer selected comes back. There is a printer there and has worked previously, is this something because of an update?


There is a printer there but it does not pick it up, it was fine last week. Is this because of an update?


[Edited by Moderator]

iPhone 11, iOS 17

Posted on Sep 22, 2023 12:03 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2023 2:15 PM

I read on another string that Norton's VPN may be the issue, blocking AirPrint on iPhone with IOS 17. I not only had to turn off the VPN, but also reboot the iPhone afterwards. Now able to AirPrint.


Notably, the Norton VPN does not block wireless printing from Windows laptop. :-(

195 replies

Sep 29, 2023 3:28 PM in response to Camberleytone

Camerleytone: This is same error message (no printer selected) that I am getting, but only on my iPadPro with iOS 17.2. My ancient iPhone 7+ which is running iOS 15.7.9 prints just fine - no error message. That’s why I think the problem is related to the newer OS just downloaded on iPadPro. I have tried printing to my Brother HL-L8350CDW series AND my HP ENVY Photo 7800 series F96EDF. Before the new iOS on iPadPro, I did not have one problem printing to either one of these printers. I am going to try turning everything off like suggested below. I hope it works.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't select AirPrint Printer after iOS 17 Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.