Apple Watch is not working

Is it normal for a company to claim that its devices are waterproof, but the screen on the apple watch stops working after swimming?

Apple Watch Series 6, watchOS 9

Posted on Sep 22, 2023 3:05 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 11:32 AM

Hey there vlada67,


We understand your Apple Watch is not functioning after going for a swim. We'd be happy to provide information to help you address this.


Apple Watch is water resistant, not waterproof. Learn more here: About Apple Watch water resistance

You'll want to have your Apple Watch inspected to find your options. Reach out to Apple Support here:

Apple Support


Kind regards.

2 replies
Question marked as Top-ranking reply

Sep 26, 2023 11:32 AM in response to vlada67

Hey there vlada67,


We understand your Apple Watch is not functioning after going for a swim. We'd be happy to provide information to help you address this.


Apple Watch is water resistant, not waterproof. Learn more here: About Apple Watch water resistance

You'll want to have your Apple Watch inspected to find your options. Reach out to Apple Support here:

Apple Support


Kind regards.

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Apple Watch is not working

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