iPhone photos and messages not indexing after iOS 17 Update

Similar problem here. Since updating to iOS17 my iPhone library is only partially sync’d. Every search just brings up a percentage (or none)!of what it does on my Mac. I wish there were some way to force synchronisation.

Mine is also broken after upgrades, still broke with 17.1. iPhone won’t sync photos or align with iCloud. But the iPad is working fine, same upgrade processes same accounts…my iCloud has 19000 photos, suddenly my phone just sat there and deleted down to 7000 photos and is frozen with various sync messages…sync up, sync down, phone to hot, optimizing system, restoring from backup, etc…messages and photo count keep varying but no sync is happening.. processor and network traffic are low, phone gets hot anytime I change any setting

Now it’s over a month since your post, and I just restored my data from iCloud to my new iPhone15 Pro Max and have the same issue with photos (as well as some other glitches.) super frustrating and disappointing as I, too, use the photo search function constantly.

I think I have to return this phone.

Has anyone found a workaround for this? Spoke with senior support today, seems like some indexing took place while iPhone was charging but still most history when referencing the imessage photo/link history under each individual contact name is not indexing. (iOS Version 17.1.1) Any tips would be appreciated...

Just came across this thread as I am having the same issue; I only bought the phone a couple of weeks ago and it seems this issue is still not fixed. Since I use photos for work and have always loved how easy Apple makes it to find old photos by searching for a specific date, location or simply a search term, I am not happy that I can't do this anymore (I have 100k photos in the Cloud, which I am paying for)

So if you can believe this, mine has been working perfectly since 17.1 …last night I updated the 17.2 and none of my indexing is working… I can’t even search a word that I was able to search yesterday and result over 100 photos now I get zero nothing… This is definitely frustrating because I had some things I needed to search in my photos for some post for the holidays and now again I’m stuck like I was before 😡

Not sure if my problem is a result of the same thread....Trying to download photos from iPhone SE to PC but instead of recognizing "new" photos the phone wants to download all photos (about 3500), calling them all "new" photos.

Is there a setting I can change to prevent this from happening? Don't want to download multiple copies of all my photos.

Thanks for any help

17.2 did NOT fix it for me….years and years of iMessage messages, photos, links, & documents not indexed & still unsearchable. Super frustrating we are on a x.2 update with still NO fix. For additional context: I also do not have iCloud messages enabled, so all indexing should be occurring locally anyways…but it doesn’t seem to be doing so!

I have exactly the same problem!!!

iPhone 12 Pro Max, with IOS 17.3.

Hey, Apple guys, don’t you think this is inadmissible??? We are talking about a device that costed 1399€ (not even mention the fellows that bought their iPhones recently…). I’m always praising Apple software above it’s most rival Android, but have to start rethinking this approach.

Hoping that someone at Apple take good care of this problem. Never thought Apple would take so long to solve an issue!!!

Best regards,

Amândio Antunes, a mere Apple enthusiast!

I see the 17.1 folks had their issue solved but I updated from 15.2 to 17.4.1 and I’m having this issue now.

I can scroll back and perhaps find photos but who has the time?

Ive tried every troubleshooting answer out there from restarts to logging in and out of iMessage, iCloud, and anything thing else.

Nothing is working. Apple, what are you doing to address this??

The issue started for after the 17.5.1 update on my iPhone 14 Pro (along with, so far, 47 other issues, including the phone often freezing, overheating, apps not opening, battery draining, iCloud and WhatsApp chat backups always failing etc etc).

So far no solution from Apple except an acknowledgment that his update has caused huge issues.

I’ve also noticed this issue. Tapping “One Year Ago” from the Search tab pulls up no results even though photos taken one year ago actually exist.

SAME and I use that search feature DAILY for work - which means without that indexing it’s going to take exponentially longer to do what I need to do. Is there a fix????

I have the same issue, extremely frustrating and disappointing. Why hasn’t this been fixed yet?

Does anyone know if this has been fixed? I’m still having this issue.