Newsroom Update

Apple News+ introduces Quartiles, a new original spelling game, and Offline Mode for subscribers. Learn more >

CarPlay iOS17 not working

So since I did the iOS 17 update, CarPlay no longer works. I have reset the settings on my phone, my car, went through every step I found online and I have installed the most recent bug fix. So I am at a loss and I am assuming when my iPhone 15 Pro Max gets here today that I will still have the problem


Current phone: iPhone 14 Pro Max

Car 2023 Honda Accord Hybrid

Posted on Sep 22, 2023 5:29 AM

Reply
Question marked as Best reply

Posted on Dec 15, 2023 4:25 AM

Okay, so far on iPhone 13 Pro Max after iOS 17, 17.1.2 and 17.2 updates CarPlay doesn't work on 2021 SYNC3 Mustang, 2024 Opel SUV Hybrid in Europe, and on external screen device link with bluetooth. I can pair, verify, load data, but CarPlay never launches on vehicles. The first two say connected the third never indicates it's connected. Tried factory resets on all vehicles and external devices and clearing of CarPlay and Bluetooth Connections on iPhone, but still no CarPlay. Reset iPhone network connections, changed network access setting on iPhone as directed. Literally nothing works. So, I installed my wife's Apple 14 Pro with some version of iOS 16? on it and magically everything works on the same CarPlay devices.


So that essentially proves this is caused by iOS 17. If I had an iOS 16 backup, I'd revert, but unfortunately backup on iOS 16 started failing which is why I upgraded to iOS 17. It appears that Apple stopped testing software before launching, we're all beta testers.


Also have loaded latest firmware multiple times, so that's not the problem either.


I've also tried changing cables but that shouldn't have affected my wireless CapPlay connection device, so still iOS 17 issue.


I literally had to pull up an old iPhone mount and install on the front dash so I can navigator or borrow my wife's phone.


So Apple, please fix defective CarPlay on iOS 17 so we can stop wasting time and drive safety with handsfree.


254 replies

Jan 25, 2024 9:06 PM in response to ksenib

  • Turning on Siri didn't help (my Siri was actually already on)
  • The Apple Support went through the same steps that are listed online, after 30 minutes of time and my car running, there was still no progress.
  • restarting the device and the car didn't help (duh! like that wasn't the first thing we all did!)
  • renaming my device (iphone) didn't help
  • removing my car from Bluetooth Devices on my iphone didn't help

Apr 9, 2024 7:02 AM in response to Erklee102381

Was able to fix wireless Carplay under iOS 17.4.1 by the following steps for Audi A3 2023:

  1. Unpaired iPhone from the car in Bluetooth settings
  2. Explicitly deleted the saved car's WiFi hotspot networks named "Audi_ MMI_XXXX" and "Audi_MMI_XXX_5Ghz" from iPhone (go to WiFi network's properties and tap "forget this network")
  3. Restarted iPhone
  4. Paired iPhone to the car via Bluetooth and enabled Carplay for the new pair
  5. Done


CarPlay iOS17 not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.