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CarPlay iOS17 not working

So since I did the iOS 17 update, CarPlay no longer works. I have reset the settings on my phone, my car, went through every step I found online and I have installed the most recent bug fix. So I am at a loss and I am assuming when my iPhone 15 Pro Max gets here today that I will still have the problem


Current phone: iPhone 14 Pro Max

Car 2023 Honda Accord Hybrid

Posted on Sep 22, 2023 5:29 AM

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Posted on Dec 15, 2023 4:25 AM

Okay, so far on iPhone 13 Pro Max after iOS 17, 17.1.2 and 17.2 updates CarPlay doesn't work on 2021 SYNC3 Mustang, 2024 Opel SUV Hybrid in Europe, and on external screen device link with bluetooth. I can pair, verify, load data, but CarPlay never launches on vehicles. The first two say connected the third never indicates it's connected. Tried factory resets on all vehicles and external devices and clearing of CarPlay and Bluetooth Connections on iPhone, but still no CarPlay. Reset iPhone network connections, changed network access setting on iPhone as directed. Literally nothing works. So, I installed my wife's Apple 14 Pro with some version of iOS 16? on it and magically everything works on the same CarPlay devices.


So that essentially proves this is caused by iOS 17. If I had an iOS 16 backup, I'd revert, but unfortunately backup on iOS 16 started failing which is why I upgraded to iOS 17. It appears that Apple stopped testing software before launching, we're all beta testers.


Also have loaded latest firmware multiple times, so that's not the problem either.


I've also tried changing cables but that shouldn't have affected my wireless CapPlay connection device, so still iOS 17 issue.


I literally had to pull up an old iPhone mount and install on the front dash so I can navigator or borrow my wife's phone.


So Apple, please fix defective CarPlay on iOS 17 so we can stop wasting time and drive safety with handsfree.


256 replies

Dec 12, 2023 4:59 PM in response to Dinamr1978

I tried every thing I even erased my phone and the iCloud lost all my photo and format the car removed the phone from the car and connected again I change 4 or 5 cables , my phone my daughter is phone or even my husband phone suddenly all of them are not connecting only my son phone the Samsung is working perfectly so please update the iOS or remove it and let us go to the old iOS

thanks

Dec 12, 2023 11:31 PM in response to ceotron

Hello! I think I have the same multimedia on a Seat Ateca 2020 (also a VW). CarPlay worked fine until this morning, after which the multimedia began to write a message stating that this device cannot be used as a source and CarPlay is disabled. In this case, power flows through the wire, the VT works. I rebooted the media, turned off the phone and the car - nothing changed. If you connect a carplay box (a device for wireless connection), then in its settings you can see that the device does not understand the carplay version on my phone. I think this happened due to the new iOS update, since the problem coincided closely with the release of the update.

Dec 13, 2023 10:34 AM in response to Dinamr1978

Hey, I had the same issue on my ‘24 Denali. Updated to 17.2 and it would NOT work. Tried all the normal stuff and still wouldn’t work.


I finally had success. Unfortunately I did two things at once and don’t know which fixed it.


deleted my vehicle using the “forget” option in CarPlay (on the phone). Then I reset my wireless network settings. The later was a bit of a pain, but far less painful than resetting the entire phone and restoring.


Again, I’m not sure which was the cure, but it is working now. Good luck!

Dec 15, 2023 5:16 AM in response to Erklee102381

I have a 2023 Jeep compass and ever since the 17.2 update, not only can I not hear Siri she’s not reading out loud text messages, she’s not recognizing my voice controls so I’m trying to search a song on Spotify and I had to disconnect my device remove it deleted off my car, disable CarPlay and now it’s actually holding a charge. I was connecting it from USB-C inside the vehicle to the phone and it would charge and stop and charge and stop every two seconds so there’s definitely something going on because it’s treating my voice command like it’s a phone call and it’s muting everything.

Dec 20, 2023 9:39 AM in response to Erklee102381

For all those who still have the issue I managed to solve it by doing a factory reset (not just reboot) in my car's unit and deleting the car from the iPhone, mine is and aftermarket android unit for BMW 530i so I went into settings and looked for factory reset it deletes all config and paired devices (it should be a similar option for everyone but how to find it would depend of your car's brand or model) then I delete DE car from carplay and also from Bluetooth devices on my iPhone (14 pro IOS 17.2) now with everything deleted when I pair the iPhone with my car it finally gets the popup asking for permisions to use carplay just select allow and now my carplay finally works again, hope this work for some of you I was stuck with "accessory not supported" for quite some time too, good luck.

Dec 22, 2023 7:57 PM in response to Ron Waller

That's because if it's due to your USB-C cable, they can't do anything about it.


Make sure your cable is a data rated USB-C cable before anything else.


Then make sure you delete your phone from your car and your car from your phone - reset your car's head unit to factory defaults if you've the ability and it's not too big a hassle.


Many have found a good cable in conjunction with creating an all new pairing does the trick.

CarPlay iOS17 not working

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