facetime is not working when opened just black window only
I could not use facetime , either audio or vedio
MacBook Pro 13″, macOS 13.5
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AdvisorMP
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Community Specialist
Thanks for reaching out Aldiab,
It sounds like you're having trouble with FaceTime. We can help.
A great place to start is with these steps If FaceTime isn't working on your Mac:
If your camera or microphone doesn’t work
* Quit FaceTime, then open FaceTime again.
* Restart your Mac.
* Make sure that FaceTime isn't open, then see if your camera works in another app, such as Photo Booth. If it doesn't, you know it's not an issue with FaceTime.
* If you have multiple cameras or microphones connected to your Mac, check the Video menu in the FaceTime menu bar to make sure that you have the correct camera and microphone selected.
* If the issue involves your computer's built-in camera, learn how to resolve issues with the built-in camera.
* If the issue involves iPhone when used as a webcam, consult Continuity Camera: Use your iPhone as a webcam for Mac.
Hope that helps.
Take care.