E sun card

I deleted my eSIM card by accident. How do I fix this and I can’t call out my phone won’t work.

iPhone 14 Pro, iOS 16

Posted on Sep 22, 2023 11:26 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2023 3:39 PM

Hello Travy2282,


Thanks for posting in the Apple Support Communities.


If you've deleted the eSIM from your device, the only option to restore it is to contact your cellular provider for assistance. This is mentioned in article, How to erase the eSIM on your iPhone - Apple Support.


"If you erase your eSIM, you'll need to contact your carrier to get a new one. Then set up your new eSIM."


Best regards.


1 reply
Question marked as Top-ranking reply

Sep 26, 2023 3:39 PM in response to Travy2282

Hello Travy2282,


Thanks for posting in the Apple Support Communities.


If you've deleted the eSIM from your device, the only option to restore it is to contact your cellular provider for assistance. This is mentioned in article, How to erase the eSIM on your iPhone - Apple Support.


"If you erase your eSIM, you'll need to contact your carrier to get a new one. Then set up your new eSIM."


Best regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

E sun card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.