You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes not syncing random songs to iPhone

All products are updated, it is set to sync entire library, all songs are fully downloaded & available on pc & iTunes, still going through much troubleshooting, no help so far

Posted on Sep 22, 2023 12:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2024 12:36 PM

I am having the same issue here, and am tired of having to look through a library of 28,000 songs EVERY SINGLE TIME time to see if iTunes decided to not sync random songs (and I ALWAYS find some). While these workarounds do work, I do not have time to do scour my device every time I sync my music. Very disappointed that Apple has not found a way to fix this syncing glitch, despite multiple updates, none of which seem to address this issue.

60 replies

Jun 1, 2024 6:20 AM in response to LennyMetro1

Hi everyone. Z-Salem's trick worked for me too, which is ridiculous that this is a glitch that Apple haven't dealt with for so long. But since that worked, I tried something else and that also worked. In itunes with my iphone attached i went to the area where I manage the 'selected items' to be synced to the phone. I unselected the albums that had problems, and synced (which removed anything from those albums from the phone). Then i re-selected the albums again, and re-synced. Now all of the songs on those albums successfully synced to my phone again, including the ones that weren't syncing before. This was easier than altering metadata.

Jun 1, 2024 11:07 PM in response to LennyMetro1

Just had this problem, fixed it by removing the "Album Art" from the song. I realized this may be the issue because a song I had already sync'd I tried to re-sync with "Album Art" and it wasn't working. Removed the art and it fixed the sync issue. I assume this is related to the Metadata issue as the photo file didn't appear to be much different than other jpgs I added for other songs.

Jun 15, 2024 11:25 AM in response to harry_sela

This worked! Thanks.

I had been having a problem where after syncing, several songs did not appear under "Songs" in my iphone's music app. Some would appear in various playlists but would be grayed-out and could not be played.


Using the advice given above, I was able to update the "comments" simultaneously in all the songs that had failed to copy. After that, upon doing a sync, all the songs I had changed were copied to my phone and could be played with no issues.

Jul 7, 2024 12:56 AM in response to LennyMetro1



I have no idea why they don't give you a way to at least tell which tracks failed to sync between your computer and the iphone in iTunes. I synced roughly 4000 songs. I'd like to be able to know which ones won't play, since there's always files that don't sync correctly and you only find out when it gets skipped on the phone's player.


So a rational way to solve that issue since it's impossible to get them all to sync correctly is to remove or try to resync the faulty ones. But iTunes gives you absolutely no way to know which, you are left totally in the dark.


[Re-Titled by Moderator]

Sep 2, 2024 4:34 PM in response to LennyMetro1

SOLVED

I had this problem too, and here is how it was solved after over 5 hours on phone/ chat to technical support, and several more hours actually doing the change. The problem was the software was glitching and needed to be completely re-downloaded from scratch.


• Plug your phone into your mac computer and do a full backup

• Turn off Find My iPhone (I had to go to Settings>Screen time> Content & privacy> turn On the Content & privacy restrictions to be able to turn off Find my iPhone)

• With phone plugged into mac computer, in Finder window (where you did the full backup) click the Restore iPhone button (up in the Software section of sync window). This will wipe your phone completely, and download new software

• After the 'hello' screen, when it asks if you want to set up from backup (or similar) select the option that says 'Don't transfer anything' (or something like that, basically set it up like you've never had an iPhone before)

• When you get to the iPhone home screen when it's finished setting up again, do a Sync to make sure the music is now showing up and playable. Once you have confirmed this...

• With phone plugged into mac computer, select the 'Restore Backup' and it will reload your phone with all the previous info, it will look exactly like it did before being wiped, only difference is new software that plays ALL your music

iTunes not syncing random songs to iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.