Cannot switch Apple Watch faces after 10.0.1 update

KingToj wrote:

Apple you know better than this. Many users have faces with different complications that we use throughout the day. You know... cuz you won't let us TRULY customize the faces, we have to use a limited number and design set by Apple. Not being able to simply swipe between faces is incredibly dumb and its seriously making me think of switching to a freakin' pixel watch whenever this one dies.

Apple does not read here in this user-houser forum for feedback or suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

Meanwhile, if the Apple Watch is not the best tool for you, get one that is. No device is going to work for everyone.

Gelaine wrote:

I’m very frustrated with this change. I designed my watch faces to be able to switch quickly while taking care of kids, cooking, biking, working out… having to press and hold is actually unsafe for some of my uses.

So disappointing that they took the option away instead of leaving the choice.

I hate it, and this is less of a useful device for me now.

Not recommending it anymore. Not when you can’t rely on it to function as you need it to from update to update.

This seems to be typical of Apple. Give us tons of features that no one actually wants, but don’t check in before removing features we actually need. (Laptop ports, ability to control iPhone interface layout, etc)

Tell Apple:

Product Feedback - Apple

Alex704 wrote:

It is extremely annoying that the swipe to change watch faces feature has been removed. I hope Apple sees all of these complaints and makes a feature in setting to allow people the option to go back to swiping.

Press and hold the face for about a second, and swipe.

Or send your feedback to Apple: Feedback - Watch - Apple

The watchOS 10 behavior means I’m not getting faces selected at random, so things are working better here.

Alex704 wrote:

It is extremely annoying that the swipe to change watch faces feature has been removed. I hope Apple sees all of these complaints and makes a feature in setting to allow people the option to go back to swiping.

No, Apple does not see these user-to-user technical support forum posts. Just your powerless fellow users that happen to read what you posted, which is maybe a few hundred. A couple of dozen volunteers, and all the users that complained about the change in this thread.

If you want Apple to see your complaint, then send feedback via

https://www.apple.com/feedback/watch

charliecol1 wrote:

Why did you Apple, change this? Now its a hassle to swipe to my fitness face to start my excercise. Sometimes even with the new “edit” view it still doesn’t slide?

This is a user-to-user technical support forum. Your fellow users in this forum did not make the changes you are complaining about.

Tell Apple via

https://www.apple.com/feedback/watch

Jeffad555 wrote:

If accidental watch face slide was a issue, why not just and a feature to turn off sliding for those people. This could have easily been done in the watch app. What you did was use a hammer to crack an egg open. Why change our experience. I bought this watch for this feature are you going to let me return my watch?

Send your feedback to Apple via

https://www.apple.com/feedback/watch

If enough users send feedback, then it will reach a decision maker.

Jeffad555 wrote:

You are pretty entitled to make this about you. I just want the product I bought for features that they advertised, to actually work.

The volunteers in this forum do not have any control over what Apple does.

But you can tell Apple via

https://www.apple.com/feedback/watch

If enough users send feedback, then it will make its way to a decision maker, and they do have the ability to make changes.

Lind-Z wrote:

This is NOT how you’re supposed to switch between faces. It is a glitch. Everyone needs to report so they fix it faster.

It was an intentional change on Apple's part. How you're "supposed to switch between faces" is however Apple decides. The fact that you don't like it doesn't make it a glitch. If enough people give feedback to Apple, they may change their minds and make another, intentional change.

Product Feedback - Apple

Then why does Apple say it's how you're supposed to do it in their published documenation.

Touch and hold the watch face, swipe to the one you want, then tap it.

Change the watch face on your Apple Watch - Apple Support

Whoever you spoke to was either wrong, or trying to placate you (they're probably sick of this question) or you misunderstood them.

Personally, I find it a welcome change. I hated having the face change accidentally.

Jeffad555 wrote:

If you buy a new car and the manufacture decides to turn off your gps. Is that legal? Can a insurance company change my policy? What if Apple decides they want to turn the "always on feature" off next. Or maybe it would make Apple more money if they sold ads that pop up on our watches.

Lets see, my car’s GPS software is on a DVD player in the trunk. The software needs to be updated by purchasing a new DVD. 2 years of DVD purchases is about the cost of an Apple Watch SE. They can change the software each year.

insurance policies are renewed each year, and operating systems are updated on a yearly basis as will. The insurance company may change your policy at the time of renewal. Computer companies change their operating systems when they are updated. Seems similar.

I’ve seen companies decide to inject ads into existing products and services. Apple has not taken that route.

Tell Apple what you want to see in a future watchOS update via

https://www.apple.com/feedback/watch

If enough users send feedback, then it is more likely I will reach a decision maker.

clews wrote:

Mine is an Apple Watch 6 and I have the same problem

Changing Apple Watch face

Change the watch face on your Apple Watch - Apple Support

Other watchOS 10 UI changes can be found here:

What’s new in Apple Watch and watchOS 10 - Apple Support

DreamWorld wrote:

Yes, this change in behavior was a major usability blunder on Apple's part. Why make this so much more difficult to use? It just makes zero sense.

Apple does not read this user-to-user technical support forum for feedback.

But you can send Apple feedback via:

Feedback - Watch - Apple

If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.

BobHarris wrote:

DreamWorld wrote:

Yes, this change in behavior was a major usability blunder on Apple's part. Why make this so much more difficult to use? It just makes zero sense.

Apple does not read this user-to-user technical support forum for feedback.

But you can send Apple feedback via:

Feedback - Watch - Apple

If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.

Bob, they did take action and the behavior people complained about in this thread has been taken care of. There's little reason to provide feedback for an issue resolved with the WatchOS 10.2 update.

Change the watch face on your Apple Watch - Apple Support

watchOS 10.2 re-enables left/right watch face swiping

• Open the Settings app on your Apple Watch.

• Scroll down and choose “Clock”.

• Toggle on the “Swipe to Switch Face” setting.

Robo-Grandpa wrote:

That doesn’t work

Change the watch face on your Apple Watch - Apple Support

watchOS 10.2 re-enables left/right watch face swiping

• Open the Settings app on your Apple Watch.

• Scroll down and choose “Clock”.

• Toggle on the “Swipe to Switch Face” setting.