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iPhone 15 overheating

Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.

I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?

Any advice is appreciated. :)


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 22, 2023 6:04 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2023 10:37 AM

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

935 replies

Nov 17, 2023 12:53 AM in response to Ruthy-Roo

Purchased phone last week, It is getting hot even after 17.1.1 , even without usage, the charging stops with a msg “charging will start after phone lowers temperature “


feel frustrated, and cheated… this is a hardware issue and Apple is covering up. Why sell such a costly phone when you have such a major defect. Not acceptable !!

Sep 24, 2023 10:28 AM in response to lobsterghost1

lobsterghost1 said:

"If you think there is an issue with your new phone, instead of complaining on a user to user only forum, schedule an appointment at your Apple Store Genius Bar"


It's called discussion to see how wide-spread the problem is. Honestly, I expect that the Genius Bar will run their diagnostics on it and tell me that it's totally fine, because everything works. It just gets really hot while it's working. If it's only my phone, then I'll just return it while I'm still in my return period and get another one. If it's everyone's phones and getting another one won't fix the problem, then I'll have to think about what my other options are (probably returning it and going back to my 12 Pro for another year, good thing I didn't do that trade-in yet...).

Jan 16, 2024 2:07 AM in response to lobsterghost1

This is not a new iPhone issue. I’ve had my phone since September 2023. Last night, I was away from home and I turned on the Alexa app on my iPhone and let Brown Noise play for about 3 1/2 hours. My phone was so hot, that It burned my hand. It got hot and the temperature light turned on charging in my car for about 45 minutes driving the other day. I had to hold it outside in frigid weather to let it cool off to use my gps app. None of my previous iPhones have ever done that in such a short period of time, it would take hours for them to get warm on the inside car charger. This is a problem directly related to this phone. For knowledge base, I buy a the newest Pro or Pro Max every year and have been an iPhone/Apple user since the first iPhone

Oct 9, 2023 10:50 AM in response to lobsterghost1

I read all the pages of this post and personally I find some of the repeated advice to not post here as “it does not help anyone” very fishy and somewhat biased. I follow this post and am sure a lot of members do too whether current or would be owners of 15P / 15PM. I have cancelled my order for 15PM as I would never accept paying such an amount for a device which isn’t at least as efficient as the previous model and as efficient & powerful as advertised. Running hotter than it should regardless of your definition of whatever “overheating” means it is not efficient and battery life is affected. Heat loss = battery life loss. My definition of overheating is when the handset runs warm enough to become uncomfortable to hold for reasonably long periods of time when touching either face or hands and laggy during operation which does not necessarily have to lead to it shutting down due to it reaching your level of “overheating”. I wish they would resolve the issue without reducing the performance but to be honest I don’t think they will be able to so the posts here help me decide if I should still be hopeful or wait until next September. Please stop advising members to stop sharing their experiences, this is a forum and all members are here to learn from others’ experiences so they can judge accordingly. I agree with going to Apple if all technical advice was followed and still unhappy, the more handsets are returned the more active Apple shall become in resolving this issue if not for this model then at least for the Iphone 16 models.

Sep 24, 2023 10:21 AM in response to arcane93

Yes, I've read every post. But my comment about the phone heating up while charging wasn't directly at you or anything you've posted. It was directed at dhrijyoti who seemed concerned their phone was getting warm while being charged. And it's normal for a phone to warm while being charged.


If you think there is an issue with your new phone, instead of complaining on a user to user only forum, schedule an appointment at your Apple Store Genius Bar and let Apple run diagnostics on it. We can't test your phone. And continuing to express concern here on this forum is going to get you nothing.

Jan 24, 2024 9:26 AM in response to Ruthy-Roo

I personally faced this problem too, and here are some things that I did to solve it:


  • I updated my iOS to the latest version, which is iOS 17.0.4. Apple has released this update to address the overheating bug in iOS 17.
  • I turned off some of the features that I don’t use often, such as location servicesbackground app refresh, and Siri suggestions. These features can consume a lot of battery and CPU power, which can cause the phone to heat up.
  • Avoided using or charging the phone in direct sunlight or in very hot environments. Excessive heat can damage the battery and the internal components of the phone.
  • Cleaned the charging port and the speakers of the phone with a soft cloth or a cotton swab. Sometimes, dust or debris can block the airflow and prevent the phone from cooling down properly.


[Edited by Moderator]

Sep 23, 2023 11:33 PM in response to Ruthy-Roo

Same here. I noticed it on day 1, it was very noticeably hot after only minutes of using. It cools down when I lock it and set it down and then gets hot after just a couple of minutes. I only have 44GB used out of 256GB so I find it hard to believe that it’s indexing still. Mine before this was the 11 and I never had that issue even after an hour of use. My husband also got the 15 PM and he was even pretty taken back by how hot mine was. He mentioned it to me without me even saying it. He’s not experiencing this with his. It’s uncomfortably hot

Sep 24, 2023 9:36 AM in response to ReezNLD

For all of you:


Do a simple Forced Restart on your new iPhone by:


  • Press and quickly release the volume up button
  • Then immediately press and quickly release the volume down button
  • Then immediately press and KEEP HOLDING the side power button and KEEP HOLDING it past the swipe to shut down and KEEP HOLDING it until the Apple Logo appears, then let go


Sign back in with your passcode when the phone prompt you and let the phone settle down over the next couple days. If you transferred a LOT of data, it can days for the indexing process to complete. There is likely NOTHING wrong with your phones.

iPhone 15 overheating

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