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iPhone 15 overheating

Hi everyone. I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it.

I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?

Any advice is appreciated. :)


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 16

Posted on Sep 22, 2023 6:04 PM

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Posted on Sep 24, 2023 10:37 AM

I have same exact issue ... called apple and they suggest to turn off location services , also background app refresh ...BUtt that dose not helped ...

My 15 Pro Max is getting hot and battery draining too quickly ... There is something definitely wrong with it ... Apple need to fix this asap ...

935 replies

Sep 24, 2023 8:11 PM in response to Ruthy-Roo

Could Apple please have a software fix asap to solve the heating issue? I feel so disappointed that the form is that hot. Yesterday when I used the new 15 pro max to take photos, it prompts "Your phone needs to cool down" after taking about 10+ photos. Is it a toy?

I used 11 pro, 13 pro, 14 pro before, and feel like the newer generation, the hotter, which is a counter-technology trend.

If the A17 chip isn't that efficient, I dun mind lowering the performance a bit to get rid of the heating issue. It is even heating when in calls..

Sep 25, 2023 4:35 AM in response to pandamanpc

This is exactly happening to my new iPhone 15 pro as well. It heats up so much that it’s difficult to hold it even when it’s inside apple silicone case. Without the case it’s even hotter to touch. I’m very surprised as to why this would happen for a normal phone call. Also my voice over setting is off, which was a comment above in the thread.

Sep 25, 2023 5:10 AM in response to m.voong

Apple touts a Smart Data feature that’s specific to its 5G phones that will automatically switch between 4G LTE and 5G networks based on how you’re using your device. However, you may find that your iPhone 15 Pro battery drains faster than it did before. If you don’t want to sacrifice battery life for faster 5G speeds, shut it down. You can always turn 5G back on when you want it, or when service in your area improves.


To turn off 5G on your iPhone, forcing it to always use 4G LTE (even if you have 5G coverage), open the Settings app, then go to Cellular > Primary > Voice & Data and tap LTE.


Alternatively, if you want your iPhone to exclusively use a 5G connection when available, you can select 5G On.


Found at https://iphonegeeks.com/iphone-15-pro-explain-how-to-fix-battery-drain-issue/

Sep 25, 2023 6:05 AM in response to Ruthy-Roo

I recently got the iPhone 15 Pro, and I've encountered the common issues that many others seem to be experiencing. I sought assistance from Apple Support, and they advised me to perform a factory reset without restoring from a backup after conducting a diagnostic on my phone. Despite following these steps, the problem persists – the device continues to overheat and exhibit excessive battery drain. It's unclear whether this is a widespread issue affecting all devices or if it's limited to the initial batch of iPhone 15 pros.

Sep 25, 2023 8:43 AM in response to Ruthy-Roo

think I’ve found something that helps


I noticed that the phone was still restoring itself from backup over 24hrs later, saying that it had 200mb further to download when I went to the settings page.


i went into iCloud settings and cancelled the remaining restore, then hard reset the device.

since then this seems to have improved the temperature and battery drainage issue.


still seems to go down quicker than it should, but it does appear somewhat better.



Sep 25, 2023 10:25 AM in response to Ruthy-Roo

Apple & O2 have been shocking, spent an hour on the phone to Apple whilst on speaker phone as its too hot to hold the phone to your face and their advice was to send it back to them with a turnaround of approx 28 days without a phone, the O2 shop that I purchased the phone from had a similar response although theirs was based on availability of a like for like model coming in which is late October and would also leave me without a phone, end o end shocking after buying a premium product from a premium manufacturer from a premium store, during both calls which took approx 1 hour 20 mins the battery declined by over 50%

Sep 25, 2023 11:06 AM in response to Ruthy-Roo

I have the iphone 15 plus and noticed this the first day. I can't even use it for 5 mins before it starts getting hot, it only cools down when i lock it and stop using it, it doesn't get hot when it charges. I spoke to apple support and they ran a diagnostic and said it was normal but to keep an eye out for it?? Idk hopefully something fixes it or idk if i should go to a genius bar

Sep 25, 2023 11:14 AM in response to AndyAngler

AndyAngler wrote:

Apple & O2 have been shocking, spent an hour on the phone to Apple whilst on speaker phone as its too hot to hold the phone to your face and their advice was to send it back to them with a turnaround of approx 28 days without a phone, the O2 shop that I purchased the phone from had a similar response although theirs was based on availability of a like for like model coming in which is late October and would also leave me without a phone, end o end shocking after buying a premium product from a premium manufacturer from a premium store, during both calls which took approx 1 hour 20 mins the battery declined by over 50%

You can take this advice or not:


If I were in your situation, I'd erase the iPhone back to factory. Then I'd sign in my Apple ID but NOT restore a backup to the phone. Let it settle, then see if you have any heating issue. There's a good possibility there could be something corrupt in your backup. Or in Cellular settings you could be set to 5G always, when you may not have a good 5G signal and the phone could be working too hard to stay connected to cellular. Set it to LTE and see if 5G services could be an issue. Turn location services off at first, then grant location services access ONLY where you need it.


If your phone works without excessive heat, the phone isn't defective and doesn't need to be replaced. Try it for two days (you have nothing to lose at this point). Assuming it's OK, move apps over little by little, testing for anything to not work correctly.


You may well wait a month or more to get a replacement phone and run into the same situation you have right now. And I have a friend who just did this over the weekend. Without installing the backup, the phone is running cool and without issue.

iPhone 15 overheating

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