iPhone 15 overheating

question.

1. If you go to Settings>Battery, do you see that your Home and Lock Screen is above 30%?

if the answer is yes…

Do you have widgets on your phone?

my partners 14 pro max only has 4% for the home and Lock Screen while my 15 pro max is 37%

I think there may be a bug with widgets possibly?

Everyone is complaining of this very same issue. It's very common for this iPhone. Best thing to do limit your time with using the phone and use the essential apps until Apple releases an iOS update or statement on this issue.

Not true. I have talked with Apple support and they are very aware of the overheating issues and even they said that it is not a normal issue. They even offered me a different phone model if I wanted. I was told they were working on a fix and to keep looking for a new update that would help fix the problem.

ash_lal8 wrote:

Regardless..the phone is full of flaws and should not be OVERHEATING.

Neither our 15 Pro or 15 Pro Max has any flaws and neither is overheating. What you did was dangerous and you're lucky what you did didn't lead to serious consequence, which you could NOT blame on Apple nor iPhone 15. If you read a page back, you'll see what Apple has stated on this topic. They know what's causing the issues for SOME, but NOT ALL and they have worked with App Developers who did NOT optimize their apps correctly to work with the A17 Chip and they are going to roll out an update which will help those who are having issues, WITHOUT having to do anything with the A17 chip, which many have suggested would have to happen.

Before you post to a thread, instead of replying to the very first post, maybe take a little time to read through the thread to see if there are any solutions, which had you read further, you would have seen there are.

Captain, I NEVER said there wasn't a heating issue. Of course for some there is and has been. Why do you think Apple has publicly announced a soon to come update and why did Apple have to work with some App Developers to get their apps to play better with the A17 chip? People simply don't read or if they do, they simply don't comprehend and prefer to instead to believe their own narrative.

What I said was that for some, like both of our 15 Pro's, there has been NO HEATING issues. I don't speak for everyone. But I do take exception when someone makes a totally false claim that EVERY iPhone 15 Pro has heating issues. They don't. And Apple also admitted that to the publications you reference.

Last year apple sold 26.5 million iphone 14 pro max and 21 million iphone pro, this year the iphone 15 pro and pro max are already all sold out compared to last year, so in this thread probably is 3000 complaints which we do not know if are all genuine or if they are all related to a bug, or if it's because the iphone was new, so now suppose even a third of the sales by now it'd be the 0.02% of complaint cases that we are not sure if are genuine. This doesn't mean much in fact Apple has addressed the issue promptly with a fix coming out later this month, and stepped into the update of apps that were buggy. I'm impressed one was meta. Year after year with a new OS is the same, so if you are experiencing a problem the best approach in my opinion is to go to an Apple store where they can check the iphone properly

I was an early complainer on this forum regarding the over heating. It was disconcerting after waiting to upgrade and when I did I was confronted with a hot potato. I typically wait but ordered presale to get it soon. The first week it over heated without me doing anything or anything of note that should cause over heating like a game. Battery life was short and this left me thinking of leveraging the 14 day return policy.

Now into my second week the phone is no longer heating up and the battery life is what I expected. I had apps to update automatically in the background so that may of been the cause and solution. Feeling much better now the phone has stabilized and I don't feel like I am going to be stuck with an early manufacturing flaw.

Did you read ANY of this thread? If you have, you will know that Apple is working on a software fix and will probably release it as 17.0.3. Your best option is to wait.

Also, others have said their phones ran hot initially, but after a couple days, temps returned to normal. This is to be expected.

I have already replied at the beginning of this thread, my reply was if I had an overheating iphone even after the fix in 17.0.3, having updated the apps, hard restart the iphone or reset as a new phone, I personally would go to an Apple Store to have the iphone tested I would not keep on posting here.

“it does not help anyone”

I think that experienced users are suggesting that if you are experiencing this issue beyond updating the iphone to IOS 17.0.3, updating the apps and resetting the iphone there isn't much you can do if not ask for professional advice at the Apple store. If you don't have an Apple store you might initiate a return or best download the Apple support app and chat with technicians to see what's the best way to proceed. Surely we can all post here and share opinions but the advice is a bit limited from users right now

sstiwari wrote:

That's not the case.

I was using my iPhone 15 Pro Max(on 17.0.3) in direct sunlight with ambient around 90F(32 Deg C). Direct sunlight pushed the brightness to max and screen started getting warm. Checked some emails and sent a couple of text messages, brightness started to reduce (screen & side frames got hot). Finally, I took 5-6 snaps using native Camera App (even back got very hot). All this under 5 mins of screen time. At this point, the phone got so hot that the brightness reduced significantly, refresh rate went down heavily and scroll became jittery and lagging (Pro-Motion became Slow-Motion); and Battery drained like an open tap. I could feel the heat ooze out even from Spigen Clear Case.

GUESS WHAT! NO OVERHEATING POP UP WAS THERE.

So, stop hypothesizing that Apple knows everything and they have highly sensitive circuitry to detect heating and they won't cut corners to maximize profits. I repeated several scenarios side by side with my iPhone 14 Pro Max, every time iPhone 15 Pro Max ended up getting significantly hotter.

I have been buying iPhones(Plus/Pro Maxes) for past 7 years now, all on launch day. Something is not right, this time.

Taking it to Genius Bar/Service Centre will be useless as it is unlikely that I will be given an instant replacement. Will wait for 17.1 and stock situation to ease out and approach Apple for replacement.

Really disappointed.

Then guess what? Your iPhone DIDN'T overheat. By your own admission, you used in in conditions which would cause it to get HOT. But it didn't overheat. And your iPhone was doing EXACTLY what it was designed to do, which is reduce the brightness of the screen to avoid overheating to a level it would need to shut down. No "hypothesizing" required. Your phone was operating as it was designed. Note that when you use your iPhone outdoors in bright sun, it goes to its peak brightness of 2400 nits. That causes the battery to heat more than using the phone indoors, where it is cooler.

Sure, take it to the Genius Bar and then report back. They'll likely tell you after running diagnostics, there is nothing wrong with your phone.

Here is a link you can read about why or when your iPhone may get hot --> If your iPhone or iPad gets too hot or too cold - Apple Support

Note the statement about using it in direct sunlight. See, no "hypothesizing" at all.........

These "that is to be expected" responses are silly - everyone here has been using smart phones for 10 years plus. We're not new to iPhones and have never held a phone in our hand.

So when people complain it's hot, we need to take it seriously.

Normal phones absolutely don't get hot watching streaming video or streaming music etc. We have all been doing these activities for years.

itunes was using a lot of battery on my 11 pro but still it never got hot either.

The issues with my phone resolved itself by waiting a bit after restore from iCloud, and with the 17.x updates. No more heat here. But please don't go around telling everyone it's normal for the phone to get hot when streaming music - you're talking to people who have been using smart phones for a decade and more and who have been streaming music for a decade and more - we know what it's supposed to do!

Hi All

My phone was heating up quite a lot while charging, you may refer to my earlier posts in this thread. However, just wanted to confirm that post 17.1 update, it has improved.

Y'day I got 17.1.1 update, and whilst updating I felt my phone got quite hot.

Today morning when I charged the phone again (post 17.1.1), it was not that hot as it used to be, so I am good for now and looks like it has improved (at least while charging) for me.

Best wishes to all of you!

ltschwartz29 wrote:

This is the message I’m seeing. Last night my phone said it couldn’t continue charging until it cooled off. It was just resting on the table in a cool room.

That is the normal message you will see when using optimized battery charging. Optimized battery charging halts charging at around 80% so that the battery can cool down. It's a way of preserving battery life. It does NOT mean the phone is overheating.

If your phone is actually overheating, you will see this screen:

You will not be able to do anything with the phone except make an emergency call until it cools down.

1. The first thing you should do is to document, image, call in Apple support. Via OTA diagnostic, Apple L2 can spot hardware issues and heat events. That collection is essential towards Apple understanding who has some issues, and why. Cuppertino fuses all that engineering data.
2. If the issues exist, persist, are obvious, the L2 specialist will defer you to a Genius bar, or send in the phone. At this point, you are incorrect to say Genius Bar is not practical because...
3. Keep the support emails! You would be flabergasted how amalgamating support requests for the same issue gets a Sr Advisor very proactive at assisting that client.