Dannand33 Author

Level 1

4 points

Can't sign in on my tv for the apple TV app

I keep trying to sign in on my new Hisense Roku TV with my icloud username and password (both are correct), but I keep getting an error message...

6403X,

Posted on Sep 22, 2023 10:21 PM

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Level 10

146,232 points

Posted on Sep 24, 2023 12:04 PM

Roku

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,

2. Shut off and unplug the TV (or streaming device),

3. Wait 30 seconds,

4. Plug the TV (or streaming device) back in,

5. Reload the Apple TV app.

Else try the Network Connection Reset, as mentioned by user Jarieta.

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Top-ranking reply

Level 10

146,232 points

Sep 24, 2023 12:04 PM in response to Dannand33

Roku

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

1. Remove the Apple TV app,

2. Shut off and unplug the TV (or streaming device),

3. Wait 30 seconds,

4. Plug the TV (or streaming device) back in,

5. Reload the Apple TV app.

Else try the Network Connection Reset, as mentioned by user Jarieta.

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Can't sign in on my tv for the apple TV app

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