Unknown Part Unable to determine if your iPhone camera is a genuine Apple part.

Same message on my 13 pro never been repaired as it has never been broken, Unknown Part Unable to determine if your iPhone camera is a genuine Apple part. Everything works perfectly on the phone, everyone’s phone can’t all break at same time, strange

has anyone got a fix for this yet, thanks in advance

Did you solve the problem? My iphone 13 Pro Max just had the same issue. It is in immaculate state never been broken and never had any issue/repair with it. I contacted support and they want me to pay $679 to be fixed (?)(?)(?) THEY ARE CRAZY ?

same here. i started having this issue in maybe december or january. right after my phone turned on from an update it showed an error message and the back camera wouldn’t work. it would open in a black screen. the camera works okay now but it always tries to tell me it’s not level and even opens in 2x now, everything is always so zoomed in. (maybe it did that part before and i’m just now noticing) but i think this is a way for apple to make us think our phones are messed up so we “upgrade” or “trade in” but im not interested in the new products 😅😅😅

I have had the same issue for months. Went to Apple and they said sorry you don't have apple care we cant do anything for you unless you pay $200 for a new camera. I have an iPhone 13pro max. I honestly think it’s Apple’s way of getting us to buy a new phone or pay for repairs. I did the recent update and I got .05 back on my camera briefly and then it started not working again. Super annoying. Do better

my iPhone 13 Pro is having the same problem but apple refused to fix it Bec it’s out of warranty!! Was there any resolution other than paying a lot of money for the malfunctions they created ?!!

please help!! This is not users error. How can they just get away Bec it’s “out of warranty”

Jennlao wrote:

my iPhone 13 Pro is having the same problem but apple refused to fix it Bec it’s out of warranty!! Was there any resolution other than paying a lot of money for the malfunctions they created ?!!

Did they flat out refuse to fix it? Or did they tell you they would fix it but it would cost you money? If the latter, yes, that's what happens when something is out of warranty - you pay for the repairs.

Same thing happened to me too. My iPhone has never been repaired and have same issue with camera and message unknown part

Even my camera is not working i have tried in multiple ways to fix but it’s not working what is this @APPLE please fix it with no cost

IPhone 12 Pro

Same issue here. Phone has never been repaired. However this message popped up when the new update was rolled out this week. 🤨

I’m in the same boat. right after the iOS 17.2 update I ended up getting that message right after.

Same thing with my 14 pro max. Have you found a fix for it?

Did you read my reply above?

Same thing with my 14 pro max. Have you found a fix for it?

Did you read my reply above?

Same thing is happening to me and not only with the camera but battery and display too , the phone is NEW it has never been repaired. I can’t see the battery health and that’s important to know.

My iPhone 13 has never been repaired but says camera is unknown part of of nowhere