After updating to iOS 17 apps on my iPhone freeze regularly

Since updating to ios17 several apps (i.e.: Instragram, Gmail, Slack, Arcade Games) freeze completely and become unresponsive. Tried several things (uninstall/reinstall, Vol up Vol down restart iphone...) but the issue remains the same. At the same time Notifications are behaving weirdly (sometimes not showing, sometimes not going away).


Anyone with similar issues have found a solution? The only way out remaining is downgrading to ios16.


Thanks for any help outthere.


Chris


[Re-Titled by Moderator]

iPhone 12

Posted on Sep 23, 2023 3:31 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2023 9:33 AM

I was able to fix all these issues by doing the "Restore iPhone" process on the Mac.


It backed everything up, installed a fresh copy of iOS, and then restored my user data and settings. All app freezes are fixed for me now.

30 replies

Dec 18, 2023 10:37 AM in response to christof_milan

Same issue here, iPhone 13. Doesn’t seem to be happening on the iPad Pro.


Some apps will eventually become responsive, others require a reboot — which then makes other apps unresponsive. Mostly these are Apple apps, Files, Numbers, Notes, Safari, etc.


Some launch to a black screen (my wallpaper?), others seem to launch to the main app screen, but the touch interface doesn’t work. I assume the image on the screen is probably just a screenshot taken when the app was last switched away from, and that’s why it doesn’t respond to touch.


I should have stayed on iOS 15. It worked fine. This is just ridiculous.

Dec 19, 2023 10:37 AM in response to joeyc410

Agreed, but it's better than having a non-functional phone.


The entire process only took about 2-3 hours, and I had about 120GB of data backed up.


Phone was restored back to how it was prior as far as data, settings, apps. No manual work required.


Was surprised at how easy it was and did exactly what you'd want.


But yes, should not have even happened in the first place.

Jul 9, 2024 4:53 PM in response to christof_milan

I started to have the same issue here . So often that even writing the replay here took me 2 tries ( so far) closing the browser . It started a couple of weeks ago for me tho ( just crashed 3rd time ) . Before that only on WhatsApp thr typing was freezing and after a few seconds it was continuing without the need of closing the app . I have IPhone 11 Pro , I thought is my battery life (66%) or the older version of the phone or the small memory or that I didn’t do the last software update (I am on 17.4.1 and is asking to update at 17.5 )but I see many people with newer and better devices and same issue . I hope this gets solved, it’s been almost 1 year ..

Sep 23, 2023 6:54 AM in response to SravanKrA

Thanks for your answer - however, I doubt the big behemoths like Google and Meta (who provide the apps most affected) are the ones that lack the updates. They had lots of times and I have downloaded the latest updates, that arrived after the update. So, I don't expect this to be the solution (in the meanwhile I keep checking for updates of the concerned apps).

Apr 11, 2024 5:51 AM in response to christof_milan

I notice the problem is worse if I have a lot of big apps open, TikTok and Facebook, but it still happens if I close all apps and reboot. It’s at the point where the freezes interrupt my videos and photos when I’m recording clips of my family, this is unacceptable. I don’t know what the phone is doing that it thinks is more important than that, but it’s wrong.


everything worked fine on iOS 16.

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After updating to iOS 17 apps on my iPhone freeze regularly

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