Notifications not working

Since I have updated my iPhone 11 to new OS. I have lost my purchased alerts and notifications do not sound. Only on watch. Any fixes?

iPhone 11, iOS 17

Posted on Sep 23, 2023 4:03 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 5:42 PM

Hi PepperJones,


Thanks for posting in Apple Support Communities! To redownload tones, follow the guidance below:


  1. "Go to Settings > Sounds & Haptics.
  2. Under Sounds and Haptic Patterns, tap any sound.
  3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones."


Find these steps in the article Use tones and ringtones with your iPhone or iPad. Once downloaded, you should be able to use them again for notifications. We also suggest ensuring your notification and sound preferences are set correctly in the Settings app, and your device's mute switch isn't enabled on the left side: Select ringtones and vibrations on iPhone.


Cheers!

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1 reply
Question marked as Top-ranking reply

Sep 26, 2023 5:42 PM in response to PepperJones

Hi PepperJones,


Thanks for posting in Apple Support Communities! To redownload tones, follow the guidance below:


  1. "Go to Settings > Sounds & Haptics.
  2. Under Sounds and Haptic Patterns, tap any sound.
  3. Tap Download All Purchased Tones. You might not see this option if you already downloaded all the tones that you purchased or if you haven't purchased any tones."


Find these steps in the article Use tones and ringtones with your iPhone or iPad. Once downloaded, you should be able to use them again for notifications. We also suggest ensuring your notification and sound preferences are set correctly in the Settings app, and your device's mute switch isn't enabled on the left side: Select ringtones and vibrations on iPhone.


Cheers!

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Notifications not working

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