iPhone speaker not working after iOS 17.1.1 Update

When talking on the phone, no one can hear me when I use speaker phone after upgrading to IOS 17.0.1 Is anyone else having this issue?


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Posted on Sep 23, 2023 6:22 AM

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Posted on Jan 25, 2024 3:18 PM

I discovered that the volume control for speaker phone mode is independent of the regular iOS volume. This seems to be part of the 17.x update.


Make a call, set to speaker, and then adjust the volume up and it will all work fine.


This was driving me nuts as speakers worked all other apps except in the phone app.

173 replies

Feb 3, 2024 12:12 PM in response to asprovidence

Precisely. Without speakerphone they hear me just fine, as well as with Bluetooth headphones. When I am on speakerphone though, for a call, FaceTime, or video chat on FB messenger, they say I’m cutting in and out and sometimes they can’t hear me at all. The setting didn’t fix it for me, I’ve tried it several times. I have an 11max pro so I can only access that setting while in a call.

Feb 17, 2024 5:15 AM in response to JiveDG

I started having trouble with my iPhone 13 January 2024. Randomly people couldn’t hear me when using speaker phone. Then they would hang up. So in February 2024 I traded in my 13 and purchased the iPhone 15. SAME problem !! This is soooo frustrating because I use my speaker phone all the time. Now I have spent a lot of money upgrading and still cannot use speaker phone for phone calls. I have tried every fix mentioned and I do believe it is an Apple issue. What is strange is my family and friends are not having the same issues but I read pages and pages of other people who are having the same problems as me. I am so upset!

Apr 11, 2024 12:42 PM in response to vhbyrd

Talked to "supprot" today to no avail. After I upgraded ONLY my speaker phone would work. I tried to reset and reupgrade and still nothing. Now all sound, even after trying multitudes of troubleshooting provided here and other threads, is null. The "support" quoted me $700 to do a mail in diagnostic since I am hours away from an apple store. The brevity of it just escaped this "support" person.


Long story short, they refused to RMA the device even after they ran a diagnostic, the phone under warranty, and seeing the diag state nothing shown. Well on to another new phone, due to being forced to after an update.


I want to thank Apple for not adhering to warranties or any actually troubleshooting, but to the staying with their bottom dollar intake.

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iPhone speaker not working after iOS 17.1.1 Update

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