BrianMorisky Author

Level 1

8 points

Purchased film audio and video out of synch

A Star Is Born (1954) purchased and in my TV App Library on iPhone, MacBook Pro and iPad, and in movies app on Apple TV. Have tried it eight ways; streaming and download it on each device. The film video and audio are out of sync in all eight scenarios. The audio trails the video.

Apple TV (3rd generation)

Posted on Sep 23, 2023 7:34 AM

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Community+ 2024

Level 10

140,780 points

Posted on Sep 24, 2023 11:21 AM

Please contact the iTunes Store staff for any issues with specific purchased titles from the iTunes Store.

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Best reply

Community+ 2024

Level 10

140,780 points

Sep 24, 2023 11:21 AM in response to BrianMorisky

Please contact the iTunes Store staff for any issues with specific purchased titles from the iTunes Store.

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Purchased film audio and video out of synch

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