I can’t see Face ID and passcode on my phone

Wanting to change my passcode id but I can’t seem to find it on the list on SETTINGS.

iPhone 11, iOS 17

Posted on Sep 23, 2023 7:48 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 9:19 AM

Hi Gudnex,


The option you're referencing is found in Settings, and further outlined in the article Use a passcode with your iPhone, iPad, or iPod touch.


If you are not able to access that option, check to see if you have Screen Time restrictions in place which may prevent changes to or access to that function, or see if there are installed profiles on your device which can alter menu options and allow outside management of the device. Visit Install or remove configuration profiles on iPhone for more details on those.


Regards.



1 reply
Question marked as Top-ranking reply

Sep 27, 2023 9:19 AM in response to Gudnex

Hi Gudnex,


The option you're referencing is found in Settings, and further outlined in the article Use a passcode with your iPhone, iPad, or iPod touch.


If you are not able to access that option, check to see if you have Screen Time restrictions in place which may prevent changes to or access to that function, or see if there are installed profiles on your device which can alter menu options and allow outside management of the device. Visit Install or remove configuration profiles on iPhone for more details on those.


Regards.



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I can’t see Face ID and passcode on my phone

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