Iphone 14 pro on muter

Phone showing it is on mute when I call someone, but they can hear me and I can hear them. Phone just updated to 70.0.1. Anyone else having that problem.

Posted on Sep 23, 2023 8:55 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 11:04 AM

Hey there 6130Campbell,


Thanks for reaching out!


If we understand correctly, it sounds like you're seeing the Mute option enabled when on a call even though you and the other person are not muted. If that's correct, we recommend you close the Phone app and restart your iPhone first: Turn iPhone on or off - Apple Support


Should the issue persist, reach out to Apple Support directly for additional guidance: Get Support


Take care!


1 reply
Question marked as Top-ranking reply

Sep 27, 2023 11:04 AM in response to 6130Campbell

Hey there 6130Campbell,


Thanks for reaching out!


If we understand correctly, it sounds like you're seeing the Mute option enabled when on a call even though you and the other person are not muted. If that's correct, we recommend you close the Phone app and restart your iPhone first: Turn iPhone on or off - Apple Support


Should the issue persist, reach out to Apple Support directly for additional guidance: Get Support


Take care!


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Iphone 14 pro on muter

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