Hi everyone. I don't know what's happening but after updating (17.0.1) and boot up I got a message that my phone not able to use Face ID. I tried to reboot, downgrade to 17.0, reset Face ID, disable/enable passcodes, factory reset but nothing help me and Face ID still not working. I hope someone have solution for this case.
iPhone XS, iOS 17
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
Try the instructions in the following guides to address the Face ID issues that you are having.
👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.
Axel F.
If these steps don't help:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
your TrueDepth camera may have failed, and the upgrade to 17.0.1 was just coincidence.
Either make an appointment to have your phone examined:
Genius Bar Reservation and Apple Support Options - Apple
or contact Apple Support directly:
Contact - Official Apple Support
Face ID error after upgrading in IOS 17.0.1
