Apple ID photo won’t change on settings, iCloud.com, and “Name & Photo” setting on Messages in settings.

I want to change my apple id photo from a memoji to my normal photo. However, when i try to, it appears for a second, then when I leave and see it again, it reverts to my memoji apple ID photo. I was able to change my contact photo, not apple id photo. I tried restarting, signing out, kicking signed in sessions and logging in again, nothing works. Please help

iPad Air, iPadOS 17

Posted on Sep 23, 2023 2:32 PM

Top-ranking reply

Raicya

Level 10

210,093 points

Posted on Sep 23, 2023 2:42 PM

See -> If your Apple ID is greyed out in Settings

If your Apple ID is greyed out in Settings - Apple Support

⤵️

If you can't click your Apple ID

Go to Settings, then tap Screen Time.
Tap Content & Privacy Restrictions.
If Content & Privacy Restrictions is turned on, scroll down to the Allow Changes section.
Tap Account Changes, and set it to Allow. If asked, enter your Screen Time passcode.

If you can't click other options in Settings

Go to Settings, then tap Screen Time.
Tap Content & Privacy Restrictions.
If Content & Privacy Restrictions is turned on, scroll down and check if any settings are set to Don't Allow.
If so, tap the setting, then choose Allow. If asked, enter your Screen Time passcode.

or:

See -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.

If you have a MDM profile, you need to contact your company - IT department.

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Apple ID photo won’t change on settings, iCloud.com, and “Name & Photo” setting on Messages in settings.

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