Level 1

39 points

No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

After updating to IOS 17.0.1, I have noticed that I no longer get sound notifications for text/imessage unless I have the phone unlocked and Messages app opened. While it is opened, messages will audibly alert me. This is while using standard apple sounds. Nothing custom. The only way to get it the sound notifications to work when not in messages is to enable alerts for lock screen, notification center or Banners. None of which I have ever had to enable to get sound to work, nor want alerts when my screen is locked.

Has anyone experienced this and if so is there a way to fix the sounds without enabling any of the visible banner alerts?

Sounds like a bug in the new 17.0.1 as I have duplicated it on both the 12 and the 13.

[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 23, 2023 4:55 PM

Top-ranking reply

Momdenise

Level 1

9 points

Posted on Oct 27, 2023 4:08 PM

I just found a FIX on my own! I know there are a wide variety of fixes listed on this thread, but here is what worked for me.

I looked at my recent messages and clicked on the contact name, scrolled down to the part where it says Hide Alerts, and somehow this got toggled ON for all my contacts. So, I'm changing it for as many contacts as I can right now, and that is working! I am getting sound with texts again! I will contact support to see if there is an easier way to change the rest of my contacts besides manually scrolling and changing each one. I have no idea how this happened. Neither person I contacted for Tech Support had me check this. I oddly checked this on my own after getting a group text and looking at the settings on that group.

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310 replies

Apr 27, 2024 11:44 PM in response to key2dacity

Microphone for texing not working. I have a vision problem, so this is a real problem for me. Any idea when this problem will get fixed?

Apr 27, 2024 11:46 PM in response to shannan293

I don't have a watch app, so this solution worn't help me.

May 5, 2024 12:16 PM in response to randy42

I did that and it worked. How in the world does anyone figure out that that’s what it takes to fix the problem?

Dylan_It

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May 8, 2024 8:28 AM in response to randy42

I just did this and IT WORKED!! Thanks for sharing :)

Bobgc1

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May 11, 2024 5:45 AM in response to key2dacity

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hjgir

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May 13, 2024 9:57 AM in response to virginiageek

No iMessage notification sound after IOS 17.0.1 update on iPhone

May 15, 2024 12:00 PM in response to virginiageek

I’m also having the same problem on my iPhone 15 promax

Jan 5, 2024 6:52 PM in response to Biyobe

This answer seems correct to me. I turned off notifications for messages on my watch using the iphone watch app and now I get audible notifications on my iphone even in the locked mode.

Apple should definitely fix this since I would like notifications on both my iphone and iwatch when I get a text message.

Joe

wrdwmn

Level 1

14 points

Apr 23, 2024 4:40 PM in response to BigDominic

Maybe this from randy42:

"Talked to a Senior Adviser, he had me go into sounds/haptics and run the

volume bar up and down three times, turn off notifications in messages,

shutdown, restart, turn on notifications in messages. Hard to figure

but this fixed the problem of no sounds for text messages. Phone call

sound was working but not texts. Fixed for me, hope this may help

others."

Feb 17, 2024 6:34 AM in response to randy42

New iPhone 15 and had the same issue. The sounds/haptics solution with running the volume bar up and down three times worked for me without all the other steps that followed. Cheers for the post.

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No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max