No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

After updating to IOS 17.0.1, I have noticed that I no longer get sound notifications for text/imessage unless I have the phone unlocked and Messages app opened. While it is opened, messages will audibly alert me. This is while using standard apple sounds. Nothing custom. The only way to get it the sound notifications to work when not in messages is to enable alerts for lock screen, notification center or Banners. None of which I have ever had to enable to get sound to work, nor want alerts when my screen is locked.

Has anyone experienced this and if so is there a way to fix the sounds without enabling any of the visible banner alerts?

Sounds like a bug in the new 17.0.1 as I have duplicated it on both the 12 and the 13.

[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 23, 2023 4:55 PM

Top-ranking reply

OhRayOhRay

Level 1

16 points

Posted on Dec 28, 2023 9:29 PM

🎉 I figured it out for me. I tried all kinds of restarts and resets and toggling everything. It wasn't until I turned off Bluetooth that it worked. Will walk through it:

I noticed that when the screen was locked, I would not get any haptics or sounds for text messages. Even though it was not in Silent Mode.
It was working just a couple days prior, and I did not have an update or change in settings.

What I did to test:

I turned off Bluetooth on my phone, locked my phone, and sent a text to it.
the haptics vibrated, and the sound was made. (✅ As intended.)
I turned on Bluetooth on my phone, locked my phone, and sent a text to it.
the haptics did NOT vibrate, and NO sound was made. (🚩 NOT intended.)
I disconnected all Bluetooth devices on my phone (Settings > Bluetooth > My Devices > Forget Device)
I turned on Bluetooth on my phone, locked my phone, and sent a text to it.
the haptics did NOT vibrate, and NO sound was made. (🚩 NOT intended.)

The fix:

I opened my MacBook and turned off Bluetooth, I turned on Bluetooth on my phone, locked my phone, and sent a text to it.
the haptics vibrated, and the sound was made. (✅ As intended.)

It was my MacBook's Bluetooth getting in the way! (Check your iPad too! Turn off its Bluetooth to see if that is getting in the way. Apple Watches too...)

Even though I did not see my MacBook listed on my phone's Bluetooth settings, it was somehow getting in the way of my phone making sound and vibrating for texts.

Aside from leaving my MacBook's Bluetooth off, I do not know how to fix this so it works when they are linked. 🤷🏼

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No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

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