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My AirPod pros case is flashing orange instead of connecting

I bought a replacement AirPod pro, and now the case keeps flashing orange when I try to connect them, I followed all the instructions and the case is fully charged, both AirPod pros are 2nd gen

AirPods Pro (2nd generation)

Posted on Sep 24, 2023 12:40 AM

Reply
1 reply

Sep 27, 2023 12:37 PM in response to kaya187

Hello kaya187,


The support article linked to your posting offers some excellent steps to resolve this issue. If you've not already reviewed it, please take a look here: If your AirPods or AirPods Pro won't connect - Apple Support. Follow this guidance:


"If you can't connect to your iPhone or iPad

      1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
      2. Put both AirPods in the charging case and make sure that both AirPods are charging.
      3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
      4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
      5. Close the lid, wait 15 seconds, then open the lid.
      6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
      7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.
      8. Follow the steps on the screen of your iPhone or iPad.
      9. If you still can't connect, reset your AirPods or contact Apple Support.



If you can't connect to your Mac

      1. Update your Mac to the latest version of macOS.
      2. Put both AirPods in the charging case and make sure that both AirPods are charging.
      3. To make sure that Bluetooth is on, choose Apple menu ďŁż > System Settings, then click Bluetooth.
      4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, click the X to the right of your AirPods to remove them from the list.
      5. Close the lid, wait 15 seconds, then open the lid.
      6. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.
      7. Hold the charging case, with your AirPods inside and the lid open, next to your Mac.
      8. Follow the steps on the screen of your Mac.
      9. If you still can't connect, reset your AirPods or contact Apple Support."



We hope this helps. Let us know if we can assist with anything else at all. Take care.

My AirPod pros case is flashing orange instead of connecting

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