Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Unable to connect Macbook Air to Internet via LAN (Ethernet) cable

I have an Ethernet adapter because my Macbook Air doesn't have an Ethernet port. But I was still unable to connect. My Mac didn't recognize the Ethernet connection. Support files say click on "add a service" then select "EThernet", but there is no such option in my dropdown list, only Thunderbolt Bridge, Wifi, PPPoE, 6to4.


Help please.

MacBook Air 13″, macOS 13.5

Posted on Sep 24, 2023 4:51 AM

Reply
Question marked as Best reply

Posted on Sep 24, 2023 5:01 AM

Restart and retest. If that fails, restart in safe mode, wait five minutes, restart normally and retest.

Start up your Mac in safe mode - Apple Support


2 replies

Unable to connect Macbook Air to Internet via LAN (Ethernet) cable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.