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Moondance46 Author

Level 1

58 points

iPhone 15 Pro Max Carplay Issues

I have a 2022 Wrangler with the 8.4" UConnect and I have issues with Carplay and the iPhone 15 Pro Max. I did not have the issue with the 13 Pro Max I traded in. But Carplay only seems to connect intermittently. About every other time I get in I have to unplug it and plug it back in to get to connect. Id assume that this is an iPhone issue since the 13 was fine. The 13 also had iOS 17 installed so wouldnt think it is a software issue either. Please advise. Thank you.

Posted on Sep 24, 2023 7:21 AM

Top-ranking reply

j_michael_88

Level 1

8 points

Posted on Nov 27, 2023 8:59 AM

2019 Ram 2500 and iPhone 15 pro. I have to plug it in several times to get CarPlay to work. All the iPhones I have had the past few years and my wife's and daughter's phones work fine. I even bought different cables to try. It is just something with the iPhone 15 Pro. Please help.

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171 replies

Oct 9, 2023 6:15 PM in response to Moondance46

I’m having the same issue with my 2019 Jeep Cherokee. If I was connected to Uconnect, CarPlay wouldn’t even pop up. If I unpair Uconnect, car play will work for a few mins then drop. Uconnect can’t read or respond to texts after 17.0.3 update either. On a call tonight the screen froze and the person I was talking to couldn’t hear me. I’ve tried Anker USB A to USB C cables, I bought the adapter for lighting to usb c…none work. My dad’s XR connected to my car quick with no issues. Definitely think it’s something with the 15PM’s, I had no issues with my 12PM. Super frustrated.

Oct 10, 2023 4:26 PM in response to Moondance46

Clearly an issue and Apple won’t admit it. I’m texting support now. He asked if I plugged in the usb c cable properly lol.

I have 22 wrangler with 8.4” uconnect. No issues with 14 pro max. Started asap I got 15 pro max. Have to disconnect many times to get it working.

Oct 10, 2023 4:31 PM in response to Moondance46

I posted an update about this but I thought I’d share again. If you wait for the Uconnect to fully boot up and the splash screen to go away, then plug in, it should work. I know this is not ideal but it made me less crazy until Apple fixes the obvious USB-c issue on the iPhone 15

Moondance46 Author

Level 1

58 points

Oct 10, 2023 4:33 PM in response to Derekloch

This may be working for you but it doesnt work for everyone. I have tried this along with every other thing people have said they used to get it to work and all have failed. You’d think apple would say something by now.

Oct 11, 2023 8:53 AM in response to Moondance46

They sent me to higher tech and she tried to help. Basically have you turned it off and back on. She says she calling back today. I did order usb a to usb c cable to see if that works.

I pointed her to this thread showing that it’s happening to many types of vehicles

Moondance46 Author

Level 1

58 points

Oct 11, 2023 8:59 AM in response to Delano Jennings

Mine has been with T2 since day one. It’s been with Apple engineers almost as long. I have pointed out how it’s all over the internet there are issues. I wish they would come out and address it though. Some have said cables fixed their issues but I’ve probably tried 6 different ones now and no joy.

PURB97

Level 1

8 points

Oct 11, 2023 1:28 PM in response to Moondance46

I also have this problem. My 13 Pro Max worked flawlessly in my dad’s 2016 Silverado and now it doesn’t recognize my phone through a wired connection. Bluetooth and charging work still, just not CarPlay.

Oct 11, 2023 1:36 PM in response to M_J0379

I called a Lexus dealer and found out the problem. The USB C code that came with the iPhone 15 Pro was not fast enough to push the CarPlay app. I had to buy a fast-charge USB C code. The problem is solved.

Rudnet2

Level 1

8 points

Oct 11, 2023 1:42 PM in response to Moondance46

Here is the summary Apple…

It seems to be happening to a ton of ppl. I’m seeing mostly jeeps, rams, so let’s say dodge ram jeep (this whole family of brands). It could be more but definitely see a pattern of these vehicles. It’s definitely on apples end and I believe it is software. Ppl have tried different cords, different usb types (c and a). No one has found a good fix. I had it working, turned my car off, left the phone in the weathertech cup holder with the cord connected, turned it back on and it did not connect. I feel like if it was hardware and I had it working, then turning the car on and off wouldn’t disrupt the hardware connection. So hopefully I am right and it’s software but it’s not just you everyone. APPLE, please fix.

Moondance46 Author

Level 1

58 points

Oct 11, 2023 4:48 PM in response to Salscott

Yea. Odd isn’t it. On the forums there is a guy that his and his wife’s work flawlessly were others don’t. One guy has had two replacements and they didn’t work either. Seems to be no rhyme or reason.

Simeroth

Level 1

8 points

Oct 12, 2023 1:41 PM in response to Moondance46

I have bought a USB C - A adapter and several USB C cables trying to get my IPhone 15 Pro CarPlay to work in my 2021 Lexus RX350, none have worked. So I have ordered a MagSafe Charger, https://a.co/d/4L3yQZQ, and a CarPlay wireless adapter, https://a.co/d/26CRVat, to eliminate the need for USB cables. I received the MagSafe charger first. So I hooked it up and when I use both the USB cable and the MagSafe charger at the same time, the RX350 recognizes my phone and CarPlay works!

My hypothesis is the RX 350 USB A port can’t supply enough electricity to the phone, so the CarPlay handshake sequence fails.

Jdcipher

Level 1

8 points

Oct 12, 2023 3:48 PM in response to Simeroth

I have a new iPhone 15 pro and have the same issue with my 2021 jeep wrangler. Using the usb-c cable that was in the box with the phone. Takes about 2 to 10 unplug and replug to get it recognized. My old iPhone 13 Pro running the same iOS worked flawlessly. Ridiculous.

Salscott

Level 1

4 points

Oct 12, 2023 8:54 PM in response to Moondance46

Escalated with apple and have some high level expert who we tried everything. No go. My phone works with my wife’s Audi so it’s not hardware on the iPhone side. Guess I’m going to take it to the jeep dealer and let them update software but not very hopeful. She said this is known and they have engineers working on it for an update. Not holding my breath

Moondance46 Author

Level 1

58 points

Oct 13, 2023 4:23 AM in response to Salscott

Talked with my rep yesterday also. He says the same, "It is with the engineers and they are going through the logs." I am not going to hold my breath that they ever fix this. Some are saying they are blaming the vehicle manufacturers for it not working. From that logic, it would be a lot of manufacturers considering how many different brands have issues. I keep wondering if I should just trade it in for a 14 or keep waiting. I also noticed yesterday, when I get a call while CarPlay is working, it doesnt right through the vehicle. Any other notification does but not calls.

Oct 13, 2023 7:27 AM in response to Moondance46

Spoke with rep Tuesday as well with no help. But my brother has a 20 wrangler sport with 15 pro max and hasn’t had any issues. Could it be the rubicons having the problem?

my usb a to usb c cable arrives today. Hope that solves it. My phone has been really hot when charging & now I’m seeing ppl having screen burn in issues

iPhone 15 Pro Max Carplay Issues