Level 1

58 points

iPhone 15 Pro Max Carplay Issues

I have a 2022 Wrangler with the 8.4" UConnect and I have issues with Carplay and the iPhone 15 Pro Max. I did not have the issue with the 13 Pro Max I traded in. But Carplay only seems to connect intermittently. About every other time I get in I have to unplug it and plug it back in to get to connect. Id assume that this is an iPhone issue since the 13 was fine. The 13 also had iOS 17 installed so wouldnt think it is a software issue either. Please advise. Thank you.

Posted on Sep 24, 2023 7:21 AM

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Emilie in Key Largo

Level 1

117 points

Posted on Sep 30, 2023 10:42 AM

I am up to around $100 in trying cables and right now, it looks like I have 2 that work!

I have plugged in and unplugged and turned the engine off and restarted multiple times with each, and each time iPhone 15 Pro quickly launches Apple CarPlay in my 2022 Wrangler Rubicon (8.4” UConnect). This evening I have to drive a 40 mile round trip, so will put each to a longer test.

Both were purchased on Amazon.

Anker USB A to USB C Charger Cable [2 Pack, 6ft], 310 Type C Charger Cable Fast Charging Braided

Amazon Basics USB-C to USB-A 2.0 Fast Charger Cable,480Mbps Speed, USB-IF Certified, for Apple iPhone 15

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171 replies

Nov 8, 2023 7:44 AM in response to beate274

It does not appear Apple is going to fix this, due to possibly an inability to. I called support for this same issue on my 15 pro with a RAM 12” connect. For nearly an hour while troubleshooting and sending logs they played dumb as if they’d never heard of the problem, then at the end of call finally admitted they knew of the issue. I was supposed to have been called back on the case, but they never did (it’s been well over a month).

My friend told me there’s supposedly a class action being organized due to the growing volume of iPhone users affected. I’ll post back the info if that’s actually true information. (I haven’t seen any details yet)

Moondance46 Author

Level 1

58 points

Nov 15, 2023 6:58 AM in response to AnthonyGee94

My 13PM worked fine in my Jeep. This 15PM hasn’t worked right in my Jeep or my neighbors Silverado. There is a guy in the forums and his and his wife’s both work fine in their Jeeps. So it’s definitely not a Jeep thing.

Tom562

Level 1

8 points

Nov 19, 2023 5:27 PM in response to Moondance46

Had to try a few cables. Got it to work. Then it would stop working randomly.

Then it froze my connect system and I had to pull a fuse out to restart it and then wait hours for the system to restart. Was without the ability to control air conditioning/heater and no backup cam for hours.

2020 Ram 1500 Uconnect 4 12 inch display

Dec 22, 2023 7:26 PM in response to CBRKillian

Anyone who has had this problem fixed with 17.2 update might want to consider not updating to the latest 17.2.1 release. Someone on another forum I’m following said they are having the issue again since they did the new update. If anyone on 17.2.1 can confirm this is back that would be great. I’m not updating until 18… or I decide to cave and go android!

Moondance46 Author

Level 1

58 points

Sep 28, 2023 6:01 AM in response to Emilie in Key Largo

It’s more than just a few vehicles. And I have read the adapter doesn’t work to fix it.

Hseyfi

Level 1

8 points

Oct 6, 2023 5:01 PM in response to Moondance46

I got this cable from T-mobile and problem solved. I can connect my iPhone 15 pro max to my Lexus 350 RX CarPlay with no problem.

Oct 7, 2023 4:43 AM in response to Moondance46

I have a 2022 Ford Bronco sport with Sync 3. My new iPhone 15 pro max is having the issues as well. 🙁

Oct 28, 2023 9:01 AM in response to Moondance46

Spoke with sr tech few times this week. He said they know it’s an issue and to expect an update within 10-30days lol.

sfinsten

Level 1

8 points

Dec 17, 2023 1:40 PM in response to Moondance46

if you are having issue with the wireless side of connecting CarPlay make sure the wireless match to you car is set to auto join. you also need usb to usb-c for wire connection

Dec 18, 2023 1:35 PM in response to Fugufish

On 17.2 - Just tried 10 times and was successful connecting to car play with all of them. Fingers crossed this was patched!

Dec 18, 2023 4:32 PM in response to Moondance46

Fixed with the latest update.

Moondance46 Author

Level 1

58 points

Sep 26, 2023 3:24 PM in response to Emilie in Key Largo

Definitely let us know if it works. It’s sad if they gave us a cable that would not function for everything needed. However, I have also tried a usb c 3.1 v2 10g cable and that didn’t help with the fact I have to try to plug it in several times. I have seen people complaining here, Reddit and macrumors about this issue so them saying they have no clue is BS.

Sep 26, 2023 4:20 PM in response to Moondance46

Yep, I was reading Tech Support one of the Reddit threads. I was also on Amazon reading reviews from the past 4 days for various cables and adapters.

Apple needs to escalate this issue up the ladder. I will have spent $90 on cables when the Apple USB C Lightning arrives. Not happy about that.

Moondance46 Author

Level 1

58 points

Sep 26, 2023 4:22 PM in response to Emilie in Key Largo

Guess it’s easier for them to pretend there is no problem. I may try a cable I purchased from them to see if it works. The 60w USB C to C cable says it works for everything. If that works then they cheaped out and gave us a garbage cable with the phone instead of one that just works.

Sep 28, 2023 5:56 AM in response to Moondance46

Still waiting on my Apple adapter to arrive. Looks like it is sitting in Orlando, 5 hours away from me since 24 hours.

Seeing more and more posts of CarPlay NOT working. Now, it seems the Toyota/Lexus folks are experiencing what the Jeep Wrangler folks are experiencing.

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iPhone 15 Pro Max Carplay Issues