My iPhone XR says Locked to owner and i don't remember my password when I try to change it it says "Apple ID is not active". I can't make a Activation lock support request because I don't have proof of ownership (I got the phone as a gift and can't contact the relative who gave me the Iphone). I created another Apple ID to make this request.
iPhone XR
I have forgotten my Apple ID password on my Mac and the Apple ID is not active.
I have forgotten my Apple ID password on my Mac and the Apple ID is not active.
Click on the link on the left, then Apple ID, and Other Apple ID Topics.
(244966)
Where?
[Edited by Moderator]
Click here and ask the iTunes Store staff for assistance. Apple ID issues shouldn't be treated as activation lock ones; even if someone qualifies to get it bypassed, this won't grant access to anything else associated with that account.
(244962)
See if Apple can reactivate hte acount. If not, you're out of luck with teh phone unless you can prove righful ownership in the form of the original receipt.
If you see the message below, or similar "inactive" messages:
- "Inactive" Apple ID/Account
- "Verification Failed. This Apple ID is not active."
You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
To reach Apple Support:
1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005
2. Select: Disabled Apple ID
3. Select: ”The Apple ID is not active" alert
4. Select: “Continue”
5. Select a chat or telephone call option.
The"Pradeti" button just takes me here.
[Edited by Moderator]
If the Apple ID is not active there is no way to activating it without contacting apple support .
If you don't have proof of ownership there is no way apple will remove the lock for you
So the iphone is just useless?
Can I just get access to change my password and get my data from ICloud?
Use the link I posted above.
(244964)
It just redirects me to getsupport.apple.com
[Edited by Moderator]
"Apple ID" button just takes me to the login page
Use the Pradéti button. If you need to log in, do it from the account you posted here and mention that a different one is affected.
(244967)
Go back to the first link, use a different country's option, and look for a field which allows you to type in your own message.
(244970)
Apple id not active
Apple ID is not active
