I just got the iphone 15 pro max and carplay won't work in my 2022 Lexus Rx350. Help! I checked to make sure that access wasn't restricted in settings.
SAME HERE but with a brand new 2024 NX 350. I have been back and forth with Apple and Lexus for 2 months now and seem to finally be making headway.
I have had 3 loaner cars from Lexus over the last 2 months trying to resolve this (and a rattle in my door) and my phone hasn't worked with any of them EXCEPT the premium NX 350, because the software is different in the premium models. We have also tried 3 other iPhone 15s with several different Lexus models and none worked.
A higher up "regional technician" finally came out and assessed the problem and supposedly reported it to Lexus corporate, and now Lexus & Apple engineers are working to find a fix.
I am at my wit's end with this. How long am I supposed to drive around with a car that doesn't work properly??
It is illegal to use a phone while driving where I live (and unsafe anyway), so I have no means to communicate now while driving.
I suggest everyone call your local dealer and have them report it, AND call Lexus corporate and report it yourself. The more consumer push they get, the more quickly they'll need to resolve this.
As mentioned previously, the standard means of connecting an iPhone to Lexus Car Play does not work with iPhone 15 Pro Max. My 2021 RX 350 connects easily to iPhone 12 Pro Max but not the 15.
Hello iPhone 15 pro users. I have great news for those who are unable to connect your phone to your Lexus CarPlay. I had the same issue. I contacted apple support via text and they guided me through and made it it work. I AM SUPER EXCITED! It’s just a matter of checking few settings and resetting your phone. You got to have some patience. It is a lengthy process. But it’s totally worth it😊 give it a try. FYI this is my first commenting in such forum. I had to share this good news so you all can resolve similar issue. I know how frustrating it is to find the answer. Good luck!
Oh no. Sorry. Did you already try to get help from a live agent? I guess I didn't explain the process in my original post. But she did walk me through several steps in my phone and car settings and then I had to restart my phone. I am not sure if this is the phone issue or Lexus issue. I hope you'll be able to fix it soon. I know it's very annoying.
Have 2023 Lexus ES. My iPhone 12 Pro Max will connect with CarPlay but my wife’s iPhone 14 will not. VERY frustrating. Have been to dealer several times and they CANNOT get her phone to connect. Since the car is Very dependent on connecting to iPhone for maps, directions, etc this is not a small problem.
Well well well. Had ordered an apple wireless carplay stereo as i was getting frustrated. I decided to try this first and voilaaaaaq. Finally got carplay working in my car. soooo excited
[Edited by Moderator]
Tried that already. Didn’t work.
car name doesnt popup on mine
iphone 15pro max.
was working few weeks back but no more
My 15 pro max was playing yesterday and today I can’t get it to play. Tried everything mentioned above already but can’t see anything in my car screen. Lexus rx350
Do you mind sharing what settings were changed? Having same issue with Rx350 and iPhone 15 pro max
it doesnt
Nope. I have that cable. still
what veh were you having the issue with?
do you recall what they told you to do?
Is yours iPhone 15?
I bought the data cable wont even charge my phone never Mind connecting to apple car play
exact same issue with me and a honda 2022! i tried everything- Apple and Honda blaming each other and in the meantime, we customers having USELESS technology, even though it is state of the art- or so it is supposed to be.
tried everything on this forum, tried apple support, tried honda support, tried uninstalling and reinstalling my iphone, tried ALL sorts of cables and adapters, including 'apple' cables and Anker.
SHAME ON BOTH COMPANIES
CarPlay Issues with new iPhone 15 Pro Max
