iPhone 15 Pro won’t connect to JBL speaker with Bluetooth. Please don’t tell me to turn them on and off again, give me some respect

I just spoke with an Apple support advisor, and we realized that I had to add the JBL portable app to my phone to pair it with the Iphone 15. Once that was done, it all worked fine.

I just called Apple support and spoke to a wonderful advisor, who solved it for me right away, what I was not doing, was pushing the Bluetooth icon on the JBL speaker, for me it’s right underneath the on off button, as soon as I did that it paired in a nanosecond, and I am happily rocking out! Feeling like a dummy, so much stuff syncs without having to push any buttons, my bad…

I have a JBL party Box 300 and upgraded my phone to the 15 Max Pro. I tried everything including downloading JBL apps nothing worked. I called JBL and these speakers have a memory that needs to be reset. On the speaker press & hold the Volume up plus button and the play button below it for 10 seconds it will reset and turn off. Then just turn it back on and hold the blue tooth button on the speaker and then the phone recognized my speaker immediately.

Holding the volume up and play button until the speaker powers off, then turning it back on and connecting to the phone worked instantly. Thank you TPM55!!

Same problem with my charge 3. Found a video on YouTube on how to reset speaker to factory settings. Simple process and works fine now.

For the JBL Xtreme, I had to remove the app, then download it again. iPhone 15. It connected right away!

Also, here’s a link they sent me: If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support

I wrote to JBL. On their website they have a way of clearing the device. Then I was able to connect to the phone.

Thank you - I also downloaded the JBL portable app and went to settings under Bluetooth and found my device -yay !

I had all sorts of problems connecting. I did the reset on the speaker but still didn’t work. I also reset the phone by hitting airplane mode on and off. Took a while but finally it showed up on my Bluetooth phew . Hope this helps others. I have an iPhone 15 Max pro.

Thank you. This is a real answer and real solution. The speaker reset is the ticket.

Having the same issue here. Had no problem with new phone connecting to my car or Soundboks speaker but when I try to connect to JBL extreme 2 it won’t show up no matter what I try. Wonder if it’s a bug or just not supported for some reason

I’m having the same issue, very frustrating! I like to play music while I’m doing my cleaning job very early in the morning, if I call Apple, they’re just going to tell me they don’t support the speaker, any ideas?

Wow, that’s odd, I do not have that app, just updated to the iPhone 15 Pro Max, for me it was just a matter of tapping the Bluetooth button on the speaker, now I’m wondering if I should add that app or will it mess things up All I know is it’s working and I’m a happy camper