I lost my ringtones after iPhone iOS 17 update

17.1 corrected the issue for me and I can now see all my custom ringtones when setting text and other alert tones, both globally and per contact.

Now I just have to reassign my custom ringtones for all my contacts. Would be nice if I could set tones at the List level.

I am repeating my original post from Jan 28, 2024. 9:30

For all those on this forum re the ring and text tones.

Here is the issue:

1. Apple did not delete any ring or text tones. They moved the old ones to 'CLASSIC.'
2. Before 17.0, ringtones could be used as text tones and vice versa. NO MORE. Ring tones can only be used as ringtones; the same applies to text tones - no crossover.
3. In Mac OS, the latest and newest update of 14.3 / Sonoma, did the same thing on Messages. In Message settings, all the available text tones are now updated, and the same application applies as in iOS.
4. Unless Apple has future updates to allow ringtones to be used as text tones as in previous years, remains to be seen.

Changes in one's life can be upsetting and frustrating. When one finally acquiesces to the inevitable, it's easier to accept.

My suggestion is for all to let Apple know about allowing the crossover. Let's hope the public will act as an impetus for Apple to comply.

Good luck!

For all those on this forum re the ring and text tones.

Here is the issue:

1. Apple did not delete any ring or text tones. They moved the old ones to 'CLASSIC.'
2. Before 17.0, ringtones could be used as text tones and vice versa. NO MORE. Ring tones can only be used as ringtones; the same applies to text tones - no crossover.
3. In Mac OS, the latest and newest update of 14.3 / Sonoma, did the same thing on Messages. In Message settings, all the available text tones are now updated, and the same application applies as in iOS.
4. Unless Apple has future updates to allow ringtones to be used as text tones as in previous years, remains to be seen.

Changes in one's life can be upsetting and frustrating. When one finally acquiesces to the inevitable, it's easier to accept.

My suggestion is for all to let Apple know about allowing the crossover. Let's hope the public will act as an impetus for Apple to comply.

Good luck!

For all those on this forum re the ring and text tones.

Here is the issue:

1. Apple did not delete any ring or text tones. They moved the old ones to 'CLASSIC.'
2. Before 17.0, ringtones could be used as text tones and vice versa. NO MORE. Ring tones can only be used as ringtones; the same applies to text tones - no crossover.
3. In Mac OS, the latest and newest update of 14.3 / Sonoma, did the same thing on Messages. In Message settings, all the available text tones are now updated, and the same application applies as in iOS.
4. Unless Apple has future updates to allow ringtones to be used as text tones as in previous years, remains to be seen.

Changes in one's life can be upsetting and frustrating. When one finally acquiesces to the inevitable, it's easier to accept.

My suggestion is for all to let Apple know about allowing the crossover. Let's hope the public will act as an impetus for Apple to comply.

Good luck!

I have iPad Pro max and iPhone 14 Pro max I just searched and found my prior p purchased tones and ringtones in default alerts. If you go to sound and haptics in iPhone, ringtone and alerts at the very bottom, you’ll see default alerts press on that and you should see your old alerts. Hope that helps.

Got to sound and haptics in settings it’s under default alerts hope this helps

RING/TEXTTONES FOUnd!!!!

Send feedback to Apple -> Product Feedback - Apple

I'm not sure about you, but in my case, all my ringtones and alert tones carried over, however, when I want to assign one, it will only give me the tones for that function. For instance, if I want to set a ringtone but I want to use a custom text tone that had used before for a ring tone, it won't even show me that tone or any other text tones, only ringtones. If I want to set a ringtone as a text tone, I cannot do that because it will only show me text tones. This was not the case in previous iOS and it's frustrating me to no end because even ones that I purchased as ringtones from Apple are very short and should be classified as a text tone and vice versa. I think this is a bug. I hope it is a bug that they will fix and not a new 'feature'.

I lost all my Text tones, I had everything custom when I updated my phone I lost it I’m trying to get them back is there anyway to get them back! This is ridiculous you pay for these expensive phones and because you upgrade thinking that you’re going to get better techniques on the updates and instead you lose stuff! Ridiculous

ABSOLUTELY RIDICULOUS! Allllll the money I paid and is absolutely frustrating and TOP IT OFFFFF THEY DO NOT CARE ABOUT HOW THEY TREAT US CUZ HONESTLY WHO ARE WE???? They have BILLIONS OF CUSTOMERS SO THEY DONT CARE IF THEY LOSE ANY OF US! Smh pretty pathetic and they need to stop constantly constantly up dating

I agree.

My text tone was 'Night Owl' for many years.

I just updated to 17.3

BIG MISTAKE

Night Owl is listed but ONLY for ringtones loaded in CLASSIC.

In researching, I learned that ringtones cannot be used as text tones.

How angrily disappointing.

APPLE, if it ain't broke, don't fix it.

Hi K-073,

Apple does not require you pay for phone support. We would never take your card number over the phone unless requested for a service repair and only a senior advisor has the ability. You may have contacted the wrong number.

Please call 1-800-2752273 for Apple support. You can also download the support app in the App Store called " Apple support"

Hope this helps,

-M

It's gone for me too. I found another thread of dozens of users who lost it, so it seems to be universally gone.