I can't login to my new MacBook Air

Okay I just got a macbook air, and when i was updating it (it said it needed to be updated) it restarted then it came back to the sign in( name and password) and when i put it in it says it’s incorrect when i know that is the correct password.


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on Sep 25, 2023 12:46 AM

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Question marked as Best reply

Posted on Sep 25, 2023 1:28 AM

Try and reset your Macs login password


https://support.apple.com/en-us/HT202860


If these steps won't work for you please follow these steps to reset your Macs login password

https://support.apple.com/en-us/HT212190


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I can't login to my new MacBook Air

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