I have a 2019 Macbook Pro (16 in.) that has been recently updated to Sonoma 14.2. The processor is 2.3 GHz 8-Core Intel Core i9. I have 2 Sceptre monitors (24 in.) that I am trying to connect but my Mac won't recognize them as displays no matter what I do. Since I only have USB-C ports on my Mac, I purchased a "j5 Create USB-C Dual HDMI Mini Dock (ethernet / USB 3.1 Hub (5 Gbps) / PD 2.0) w/ 4k HDMI" to connect the HDMI cords from the monitors' to my Mac. Note: I am using the HDMI cords that came with the monitors.
I have also downloaded the DisplayLink driver for macOS, which was recommended in a different forum.
There is no issue with the actual monitors (I tested them using a co-workers HP/Windows laptop and it connected right away).
I have never tried to connect monitors to my MacBook prior to this so my situation is not "it used to work but now it doesn't". I have never been able to my Mac to recognize these monitors as displays since I purchased them a few days ago.
I have tried EVERYTHING but nothing seems to work. What am I missing?