macOS Sierra 10.12.6 iMac 27” Late 2014 iTunes 12.8.2.3
iPhone 11Pro IOS 17.0.2
iPhone charges attached to iMac and iPhone also works properly with Photos on my iMac.
iTunes does not show the iPhone connected to my iMac. (But iTunes worked with iOS 16.7)
i followed the instructions on this post. iphone 12 mini on ios 17, and my early 2013 retina macbook pro on high sierra.
i downloaded a few of the xcode 15 betas. i'm not even sure which one i opened, there's 15 beta 2, 15.1 beta 2, 15.1 beta 3. i wonder if the non beta would also work.
i unzipped it, went to show package contents, and followed to:
xcode-beta.app/Contents/Resources/Packages/MobileDevice.pkg
and ran that package, as the above instructions stated.
i quit itunes, unplugged the phone, reopened itunes, plugged the phone in, and now it's there.
Dont open the xCode installer, right click on it.
Right click on Xcode, Show Package Contents
In folder /Contents/Resources/Packages drag MobileDevice.pkg to desktop and install
No need to restart. Now your device should show up in iTunes.
Yeah I got the package installed. When I plugged in my phone I had to do a software update for iTunes (even though I was on most recent version) apparently.
That finished and now when I open iTunes I get the “You can’t open the application “iTunes” because it is being updated.”
restarted computer. Still have error. Will have to look at this tomorrow as it’s late enough tonight and don’t want to be up for another 2+ hours.
I wish this fix was more widely discussed. The amount of hours I spent on the phone and in the Apple Store were not helpful.
i did communicate this to the engineer I spoke with, telling her that she should spread this to others. Who knows if that was done or not.
makes you wonder how many people who had this problem ended up buying a new Mac when they didn’t need to yet.
Totally AGREE!
Just wondering if there has been any divine inspiration on this issue.... Thanks.
I now get "can't download the software because of a network problem" I have fast cable ...
@iltb2000 : could you post somewhere your updated version of iTunes after the clean install, so we can try it without needing to do the clean install by ourselves?
This thread is about Sierra (and iTunes 12.8.2.3 - the latest possible) not issues with High Sierra. Please create your own thread as you’re confusing the issue. Appreciated.
same
As far as I understand you can't never downgrade your IOS, but only upgrade it (unless you buy a phone from someone running on 16).
apologize- i see folks only want this thread to involve sierra and not high sierra. but any advice would be appreciated.
@lisainstepford see my comment with the stack exchange link, it worked for me with high sierra and ios 17, it should work with sierra too
I used the stack exchange fix and iPhone is now recognised by iTunes - thank you!
The stack exchange method worked really well, thanks for sharing!
xCode is free to download
Is iOS 17 compatible with itunes 12.8.2.3 under macOS Sierra 10.12.6?
