You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is iOS 17 compatible with itunes 12.8.2.3 under macOS Sierra 10.12.6?

macOS Sierra 10.12.6 iMac 27” Late 2014 iTunes 12.8.2.3


iPhone 11Pro IOS 17.0.2


iPhone charges attached to iMac and iPhone also works properly with Photos on my iMac.


iTunes does not show the iPhone connected to my iMac. (But iTunes worked with iOS 16.7)


Posted on Sep 25, 2023 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2024 11:54 AM

Windows 7, where iOS 17 works perfectly, is from 2009!! and it is: Windows!!

How does iOS 17 not work in El Capitan from 2015!! this is: Apple!!!!?

That is nonsense with our loyalty to Apple.

I transferred the iTunes Folder to Windows and my synchronization works perfectly with Microsoft!!!!...

Will Apple work in partnership with Microsoft?.... If Steve Jobs were there, he surely wouldn't like this...

Apple must RESPECT the customer and be considerate of all the information that we have dependent on our Mac and iPhone EQUIPMENT - designed by them. I have hundreds of CDs that I paid for and they are digitized, in addition to iTunes purchases, ALL blocked by Apple. Any update must give priority to the content on these machines!!! (The same thing happened to me with Final Cut Pro! When I updated Mountain Lion for El Capitan, I can never continue working on the movies I was creating! TOTAL disrespect... If I need to work on or open a file created in Word with Window XP (2001), I can do it perfectly with Windows 10!!!, the Document is the IMPORTANT thing!!).

What is this expensive chipset for? To update a system or to serve and "improve" our daily lives?

Gentlemen of Apple, the REAL VALUES are wrong in your updates.

83 replies

Jun 22, 2024 7:30 AM in response to liquidchild00

No resolution yet. Apple support confirmed to me this week that iOS 17 is not compatible with OSX High Sierra or earlier. Apparently the file system has changed since iOS 16 so it's tricky to patch and make it work now.


I have been so impressed with Apple for many years for standing by its customers... but it seems perhaps no longer. Not sure if it's intentional (i.e. making it hard to upload purchased CDs to your iPhone trying to push people onto Apple Music instead).... I would like to think it's an accident. I hope so.


Please Apple release a patch for this or at least be up-front about what's going on. Easy compatibility within the Apple universe is why I switched to Apple in the first place.

Jun 22, 2024 10:26 AM in response to Random_Identity

Random_Identity wrote:

No resolution yet. Apple support confirmed to me this week that iOS 17 is not compatible with OSX High Sierra or earlier. Apparently the file system has changed since iOS 16 so it's tricky to patch and make it work now.


Apple's specifications for the iPhone 15-series phones say that you can use a Mac running High Sierra to manage them. At first they said you needed iTunes 12.9, but then they corrected that to say:


"Syncing to a Mac … requires:

macOS Catalina 10.15 or later using the Finder [or]

macOS High Sierra 10.13 through macOS Mojave 10.14.6 using iTunes 12.8 or later"


So theoretically it is only Macs running the latest version of El Capitain, or running Sierra, that got shut out. I think any Mac that can run Sierra can be upgraded to High Sierra, which would soften the blow for many Sierra users.


People's actual experiences trying to get iPhones running iOS 17 to sync with Macs running High Sierra seems to be all over the board, judging by the various topics here.

Is iOS 17 compatible with itunes 12.8.2.3 under macOS Sierra 10.12.6?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.