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Apple Cash not showing up on other phones

My daily Apple Cash used to show up on my wife's phone, but now it's only on my phone. To my knowledge, we didn't change any settings anywhere, so I can't figure out what happened. I don't really want to delete accounts or mess with anything without knowing for sure the effect because this was working fine until a week or so ago.


We're part of the same Family Group, but our e-mails (AppleID) are different.

iPhone SE, iOS 16

Posted on Sep 25, 2023 7:34 AM

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Posted on Sep 25, 2023 9:20 AM

Yes, you each have a separate Apple Cash account and a joint Apple Card MasterCard account. Apple Cash is technically a prepaid debit card. Banking regulations prohibit a joint prepaid debit card. Your Daily Cash earned will go to your account and your wife’s Daily Cash will go to here account.


Set up Apple Card Family and add a co-owner and participants - Apple Support


You wife may not have setup an Apple Cash account. Make sure she is logged into here Apple ID (the one used to signup for the joint Apple Card) and follow the steps in the support article linked below.


Set up and use Apple Cash in Wallet on iPhone (U.S. only) - Apple Support


Once the account is setup, make sure that the account is verified using the instructions in the link below. This will avoid potential future issue and the account will be FDIC insured once verified.


Identity verification for Apple Card or Apple Cash - Apple Support




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Sep 25, 2023 9:20 AM in response to KPKilburn

Yes, you each have a separate Apple Cash account and a joint Apple Card MasterCard account. Apple Cash is technically a prepaid debit card. Banking regulations prohibit a joint prepaid debit card. Your Daily Cash earned will go to your account and your wife’s Daily Cash will go to here account.


Set up Apple Card Family and add a co-owner and participants - Apple Support


You wife may not have setup an Apple Cash account. Make sure she is logged into here Apple ID (the one used to signup for the joint Apple Card) and follow the steps in the support article linked below.


Set up and use Apple Cash in Wallet on iPhone (U.S. only) - Apple Support


Once the account is setup, make sure that the account is verified using the instructions in the link below. This will avoid potential future issue and the account will be FDIC insured once verified.


Identity verification for Apple Card or Apple Cash - Apple Support




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Sep 26, 2023 5:59 AM in response to KPKilburn

Let’s look at this. You can >share< Apple Cash through Family Sharing. That may be what you were seeing. Making your spouse a co-owner eliminated the need to share funds, because she has her own account.


Co-owners and Participants each have their own account. In the first link I shared above it shows what a co-owner can see and what they can’t. There are no settings to change the way it operates. It’s just not an option.


Set up Apple Card Family and add a co-owner and participants - Apple Support


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Sep 25, 2023 8:22 AM in response to Jeff Donald

I think that may be an issue. We don't know. When we signed up, there was an issue of some sort (don't remember exactly). I'm wondering if we have separate accounts? How can I tell?


My Apple Card in Wallet says that she's an "Account Co-Owner".


In any case, she was getting the notifications for the daily Apple Cash until recently. Now it shows up only on my phone.

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Sep 26, 2023 4:48 AM in response to Jeff Donald

Both accounts are set up as you said (Apple Card and Apple Cash). We do have different Apple IDs with Family Sharing, but purchases in App Store work and we can both see the Apple Card transactions.


She was able to see the Daily Cash for Apple Cash until 9/3/2023 (as opposed to today for what I see). Now it comes to my phone. It seems something had linked them at one point and now has unlinked them. To my knowledge, we changed nothing on either phone (including updates), so I can't imagine what happened.

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Sep 29, 2023 5:06 AM in response to Jeff Donald

Appreciate the help. Not sure what happened, but it works now. I broke a cardinal rule of troubleshooting and started deleting things and changing things. Whatever I did, the problem went away. I do know the configuration is exactly what it was before (different Apple IDs, etc). I hate to say it, but maybe just some weird "glitch"?

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Apple Cash not showing up on other phones

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