I have airpods pro gen 1 that i have had for about 2 weeks, i got my first iphone (15 pro) and everytine i try to connect them it shows "connection failed" I have been able to pair them to older iphones such as 12 and 14. I also tried to connect them to ny brothers iphone 15 pro and it said the same thing. Any ideas???
iPhone 15 Pro, iOS 17
Hello willh21,
Thank you for reaching out in Apple Support Communities. There are steps available that can help connect a set of AirPods when they're unable to connect to your iPhone. Our recommendation is for you to follow these helpful steps:
If you can't connect to your iPhone or iPad
1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid.
6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.
8. Follow the steps on the screen of your iPhone or iPad.
9. If you still can't connect, reset your AirPods or contact Apple Support.
Following these steps may help and is outlined in this article: If your AirPods or AirPods Pro won't connect - Apple Support
Kind regards.
By the way, don’t waste your time going to Apple Support for this. After going through that whole process, they basically just said, “Sorry, we are aware this is happening and don’t have a solution. Hopefully, it gets fixed someday, no idea if or when it will happen.” So, all you 15 Pro Max users out there, enjoy having to forget and re-pair your Airpods every single time you take them out of your ears.
Okay I have been through almost everything you could imagine with my AirPods Max. I love them but wow it is frustrating. I thought I would share I trick I happened to do by accident 6 months ago when they were inoperable for a week. If you have a second set of Bluetooth headphones connect to them and start playing a song in Apple Music. Once it’s playing tap on the Bluetooth.AirPlay button on the mini player or in the app. It the thing that is a top side of a circle with a triangle at the bottom. Hit the share audio button, which will put you phone or device into discovery for a “new” device. Happened to trick my set and allow me to connect long enough for mine to get paired again. Hope this helps, ohh and punching them when they are on your head , hurts - not recommended. Ha Ohh a don’t connect them directly to televisions which are not secure. 👋
Because the iPhone 15 is brand new and the software on the fake Apple AirPods won’t allow them to pair with the new iPhone. Authentic Apple AirPods will allow you to connect with the new iPhone
Same issue for me 3rd gen AirPods will connect to any other phone but my new iPhone 15 pro. Says connection failed. Beats work fine just the AirPods and I have tried two different AirPod sets. Same result.
I spoke to someone from Apple yesterday, and they informed me that the airpods pro generation 1 are only compatible with iPhone generations from SE to iPhone 13. So basically, if you have a newer iPhone, you have to buy the new airpods.
I spoke to someone from Apple yesterday, and they informed me that the airpods pro generation 1 are only compatible with iPhone generations from SE to iPhone 13. So basically, if you have a newer iPhone, you have to buy the new airpods.
Yea, resetting isn’t working. Seems like quite a few people are having this issue so hopefully apple fixes this.
I’ve got the same issue. Keep getting the connection failed message with the red X. I’ve reset them twice already. Still connects to everyone else in my household’s phones. Not my new iPhone 15 pro.
Anyone found a fix yet? I have tried multiple resets but don’t fix the issue
I can pair other Bluetooth headphones to 15 pro max except AirPods gen 3 & 2
same AirPods can be paired to wife’s 12 pro max, sons 14+ etc.
This doesn’t work. I have had 2 hours on the phone with tech support and they cannot fix it they connect to my iPhone 13 and iPhone 8 and my Samsung but won’t with work this new iPhone 15. Very disappointing
AirPods connected to my phone the first few weeks with some difficulty. Still connected, but it was a pain. Now they just won’t connect at all. In fact, NO AirPods will connect to my phone. I’m super ******.
So upgraded from the iPhone 14 - no issues with connectivity. Now I buy the 15 and nothing f. Works…how is this an improvement. Connectivity is worse than with any previous iteration of this bloody handset. Y’all have fcked up with this one, so just admit, address, apologise and let us move on with our lives.
Me too, iPhone 15 pro connected to old AirPod pros for first 4 weeks or so, last week they stopped connecting, doesn’t even pop up as device in Bluetooth - says ‘accessory’ and pairing times out. Fully charged AirPods, reset, held down button to pair, nope nothing. Would be great if Apple can explain the problem? And why now, was fine for first 4 weeks of new iPhone 15 pro. Thanks
Got the same issue. Just bought the fresh 15 pro max and it won't connect to my airpods pro 2. "connection failed" over and over. the buds are easily connectable to the older iphone models. idk why, that's sad
My son has recently bought an iPhone 15 pro and his non Apple AirPods will not connect to this phone, yet will connect to 3 other iPhones and a Mac.
Rang Apple- they said to contact the manufacturer- yeah right!
Has anyone resolved this issue yet?
airpods wont connect to iphone 15 pro
