I have airpods pro gen 1 that i have had for about 2 weeks, i got my first iphone (15 pro) and everytine i try to connect them it shows "connection failed" I have been able to pair them to older iphones such as 12 and 14. I also tried to connect them to ny brothers iphone 15 pro and it said the same thing. Any ideas???
iPhone 15 Pro, iOS 17
Hello willh21,
Thank you for reaching out in Apple Support Communities. There are steps available that can help connect a set of AirPods when they're unable to connect to your iPhone. Our recommendation is for you to follow these helpful steps:
If you can't connect to your iPhone or iPad
1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid.
6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.
8. Follow the steps on the screen of your iPhone or iPad.
9. If you still can't connect, reset your AirPods or contact Apple Support.
Following these steps may help and is outlined in this article: If your AirPods or AirPods Pro won't connect - Apple Support
Kind regards.
Sorry bought the airpods pro took forever to keep trying, but your instructions worked. I also got 6 months of free Apple Music and no idea where it is on either phone or ipad. That is what I get at my age is non comprehension. If anyone willing to help would love it. Ordered the 6 months free music and wanted to do sing. No clue how to do that either. Since you guys are always so helpful I am hoping??? Thanks in advance. Jan
I am attempting to connect my airpods model A1523 to my iphone 15. I have reset the airpods to factory, restarted my phone several times. They connect for a short time, the left goes out and about a minute later the right goes out and it shows disconnected on the phone. Is there a known interoperability/compatibility issue with the phone and airpods? The airpods worked fine with my older model phone. Please advise. Thank you.
This fix worked great. My AirPods are super old and I just purchased the 15 max pro and they wouldn’t connect. I followed the instructions, the white light flashed on the pods, I had to forget the device , turn Bluetooth off and on then my phone discovered the AirPods and connected like they were a new device. Thanks for posting the instructions!
exactly my problem.
My problem too with my wife’s new phone, AirPods connect to my phone and her old phone, other headset will connect to her phone so don’t know what’s wrong
yuuup. same here. so disappointed with this phone. fix this issue. i’ve already reset and reconnected about 3x a day for the last four days. this is ridiculous.
I’m having the same issue. Has anyone seen a fix?
I have iPhone 15 pro max and it’s not working. I’ve tried everything.
Oh Geeze, hope this is fixed. I am waiting on my new Iphone 15 pro max, but may be sending it back if this is not remedied.
not fixed. this phones got a whole lotta issues. wish I wasn’t out of my return window.
how did you check the firmware level ?
Got same issue get brand new iPhone 15 pro max,did everything to connect my AirPods Pro,no result,always going with an error,installed last update?
what’s going on?
I am having the same issue. My AirPods Pro suddenly disconnected from the iPhone 15 Pro Max. Tried all the strategies, none of them worked.
I also have the same problem, I have 3 sets of airpods and all of them disconnect, or they don't stay connected to make calls, they work perfectly on music ... iphone 15 pro max
Even with today's update (17.1) nothing was solved on 15 pro max, unfortunately...
airpods wont connect to iphone 15 pro
