Ticketmaster tickets to Apple wallet

Can’t get the tickets uploaded to the Apple wallet

iPhone 6, iOS 9

Posted on Sep 25, 2023 8:45 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2023 5:45 AM

Hey there NYGiantsseasontickets,


We'd like to help by ruling out some basics, along with learning more about what's happening:


  1. We see you have an iPhone 6 with iOS 9 installed, but the latest for your model would be iOS 12.5.7. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad
  2. Have you been able to add tickets to Wallet in the past from Ticketmaster, and if yes, when did this start?
  3. Any issues adding other cards/passes/etc. to Wallet?


Cheers!

1 reply
Question marked as Top-ranking reply

Sep 30, 2023 5:45 AM in response to NYGiantsseasontickets

Hey there NYGiantsseasontickets,


We'd like to help by ruling out some basics, along with learning more about what's happening:


  1. We see you have an iPhone 6 with iOS 9 installed, but the latest for your model would be iOS 12.5.7. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad
  2. Have you been able to add tickets to Wallet in the past from Ticketmaster, and if yes, when did this start?
  3. Any issues adding other cards/passes/etc. to Wallet?


Cheers!

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Ticketmaster tickets to Apple wallet

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