Urgent Camera Issue: Mysterious Lines Appearing on Back Camera


A few days ago, I noticed the sudden appearance of two lines on my back camera. Interestingly, when I zoom in, the lines seem to move out of the screen. It's concerning to see that these lines also appear in the gallery when I take pictures. Currently, I'm on vacation, and I'm desperately hoping that someone can assist me in resolving this problem.🤝


[Edited by Moderator]



iPad Air, iPadOS 17

Posted on Sep 25, 2023 9:57 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 10:24 AM

As described, your iPad rear camera has developed a hardware fault that can only be resolved by way of repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and its camera system. If a fault is confirmed, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Sep 25, 2023 10:24 AM in response to daris242

As described, your iPad rear camera has developed a hardware fault that can only be resolved by way of repair.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and its camera system. If a fault is confirmed, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

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Urgent Camera Issue: Mysterious Lines Appearing on Back Camera

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