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Juniperpie Author

Level 1

4 points

Powerbeats Pro / Solid Red Light While Charging

My Powerbeats Pro case is displaying a solid red light while charging--this is after I did a reset and reconnected to my iPhone--even though the case shows 87% battery left.

Help?

Beats

Posted on Sep 25, 2023 10:05 AM

Top-ranking reply

Tesserax

Level 10

152,780 points

Posted on Sep 25, 2023 10:36 AM

See if the following support article can help:

Charge your Powerbeats Pro - Apple Support

However, it offers that you reset your Beats ... which you have already done.

As such, I suggest using this link instead: Beats Repair & Service - Apple Support

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Powerbeats Pro / Solid Red Light While Charging

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