What if I try to download a app and it declines it because it says there is a billing problem with a family members previous purchase how do I take that off

iPhone 14 Plus, iOS 17

Posted on Sep 25, 2023 2:24 PM

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What can I do when an app says "there is a billing problem with a family member's pervious purchase." Trying to download an app that is in the "cloud" but no longer on my device. When I go to redownload I get "there is a billing problem with a family member's previous purchase." I only get that message for when I try to redownload this specific app, but I can download other apps without any issues. Anyone know how to fix this?
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1 reply

kb1951

Level 10

126,083 points

Sep 25, 2023 2:27 PM in response to Babyface90

Do as instructed and have the family organizer update the billing information.

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What if I try to download a app and it declines it because it says there is a billing problem with a family members previous purchase how do I take that off

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