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iPhone 15 Pro Max Back Glass Durability

Hello, I’m interested in purchasing an iPhone 15 pro max, I have seen online that this model breaks very easily (back glass breaks with minimal pressure- JerryRigsEverything video). Has anyone else experienced this?



[Re-Titled by Moderator]


Posted on Sep 25, 2023 3:36 PM

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Posted on Oct 25, 2023 11:43 AM

I don’t agree with this at all. My new iPhone 15 pro dropped from my pocket, with a good case on, just like all my other phones have at some point and it landed face first. The entire back is shattered as well as the glass around the camera lenses and the back never even touched the ground in the fall(front was 100% fine). This would not have happened with my other iPhones. I have been extremely underwhelmed by this phone and regret the purchase.

240 replies

Jan 13, 2024 11:24 AM in response to Turtlelord3

The iPhone 14 Pro Max has the same issue! Mine has broke twice and I researched comments, reviews, and drop test reports. The two latest phones both with the same back have a poorly designed feature that allows the phone backs to easily break due to the use of a inadequate end product.


the Apple 15 models, not sure which ones had a immediate recall due to broken back glass. I can’t locate any information on the iPhone pro max 14.


what did Apple do to correct the back glass to prevent breakages at such a high rate.

Also the representative at Verizon suggested buying the Apples protective clear case with Magsafe… it has cracked needs to be replaced.


What can I do? I had the iPhone 13 previously and not once did the back or front of my phone break!

Nov 11, 2023 12:55 PM in response to Jas-Singh93

The back glass is indeed very prone to breaking. I have been using iPhones for over 15 years. I just upgraded to 15pro. I have a sturdy cover. The phone fell from my pants pocket onto the tile floor on itsback. The back glass shattered. My previous phones fell many times from higher points and did not see this problem. this is definitely a design issue. Yes, we should handle these devices carefully but one of the selling point of 15pro was titanium is stronger (it is in their marketing video). With this glass shattering issue it seems to be false advertisement.

Dec 4, 2023 9:17 AM in response to Turtlelord3

The crux of this thread was to address the original question or concern.

That was - Does this model, in particular the back glass, break more easily than previous models?

Of what use is the comment, "Yes. Dropped from my pocket on to asphalt parking lot and cracked. Very fragile."

??

lol..

Case details would be helpful. Screen protector details... helpful. Where the crack was... helpful. ETC.


Drrrrrrrrrr.....

Jan 15, 2024 1:47 PM in response to Turtlelord3

I don’t recommend this product.


I have never had a screen crack on me like this.

i was skeptical of the reviews and comments saying it cracked easy and thought well I’m more careful. I should be fine.

its not the case. It does crack easy.

I accidentally dropped it at a three foot height, (my husband said it’s 2 1/2 feet) with screen protector and a good reviewed and well known case on a dirt field and it immediately cracked. It did not land on any rocks. It landed on dirt on its back . And it cracked in multiple places all over the front screen.

i have never had this happened with any other phone before, ever. I have never cracked any phone, watch, iPod.


if you do decide to get this phone be aware, that even with a case, if you drop it, it will crack.

i believe the reviews that people are cracking it with less like having it in their purse or it dropping on the counter.

get it with the care plan or get a completely different phone.

Sep 27, 2023 9:53 AM in response to Turtlelord3

Don't hesitate, the average user isn't going to break their phone. 1) the average user will have a case on their phone. 2) He's putting pressure on the back glass with his thumbs. Yes it broke but they also specifically said they made it more modular and easier to repair the back glass.


This "influencer" literally buys phones, and destroys them and makes videos for clicks. Again your average user isn't going to do anything like this, and likely won't have any issues, and if you do there's Apple Care. In all my years of having iPhones I have broken 2 phones, both as a result of bone headed moves on my part.

Sep 27, 2023 8:52 AM in response to Turtlelord3

One thing to note, is the titanium frame generally has less flex than previous materials. So it's likely also the back glass is flexing more than the frame, and causing it to be under more stress when bent in this way, and therefore break in Jerry's video. It's possible that previous phones that use a steel or aluminium border frame have more flex and move with the glass, and the stress is more evenly distributed. The titanium also should increase durability on side impacts.


In any case, it's extremely unlikely it will break under normal use, especially if you have a case. Jerry was using a considerate amount of force directly in one small area, in the middle of the phone, which is unlikely to happen in a normal scenario.


I have just got my 15 Pro Max, and have absolutely no concerns over this. Look after your phone and you won't have an issue. And as you know, the back glass is much cheaper to have replaced this time.

Sep 28, 2023 10:57 PM in response to kcasner

Superior durability…


No, 14 PM back broke, whilst in a case, from a 5.5 foot fall onto my kitchen floor.


The video doesn’t show how much force he’s putting on the phone. He looks like a relatively in shape dude so it could have been a decent amount of force. Again you said yourself it’s pure speculation.


Possibility of a bad batch of backs, defects do occur in manufacturing. This reminds me of “bendgate…”


the average user with their phone in a quality case, and not abusing their phone isn’t going to have an issue.

Feb 1, 2024 10:41 PM in response to Turtlelord3

I completely regret buying mine not only was it as much as my monthly rent but it’s completely shattered on the back and I have no idea how. I am careful with it. I have a case and screen protector on it and it is shattered. Honestly I do not recommend this phone at all. I have had 6 iPhones before this and nothing like this has ever happened even when they are out of cases. I’m so angry

Oct 1, 2023 8:18 PM in response to Turtlelord3

Sorry I’m not buying spontaneous breaking in a purse. You hit your purse against something, or something happened, but it didn’t “just break” in your purse. Where’s the pictures? You can upload pictures via this forum.


Then one person says “I just talked to my friend and his broke….”


Pictures or I call “That didn’t happen for $1,000 Alex.”

iPhone 15 Pro Max Back Glass Durability

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