some iCloud data isn't syncing

"Under settings I had a notification that some of my data wasn’t syncing,

and when I clicked resume sync I got the pop up that I must resent end

to end encrypted data"

I did not get this popup. The spinny thing to the right spun for a while and then stopped. The error message remains on the settings screen.

I did this and everything was saved. Only problem is I'm still getting the error in syncing with Google Maps and Apple Health not synced. When I enter my passcode it asks for the last passcode but it won't accept the last passcode. I'm about to give up.

Fixed for me. I also had this problem, with the message "Some iCloud data isn't syncing, etc.......Verify your account information to resume syncing" I clicked on the "resume syncing" link, got the spinning ball and then nothing. I noticed others on this thread had "reset" the phone with mixed results. I was trying to Verify my Account, so went to Settings, then clicked on my name, went to the bottom and clicked "sign out". The system logged me out of iCloud. I then signed back in, the error message disappeared and I now have access to all iCloud data. So glad I didn't have to spend hours on the phone with tech support.

I just bought the iPhone 15 and have the same issue. I enter my password and it cycles through but then goes right back to the same screen with the error message.

Currently, it seems something is really messed up:

1) Some iCloud data isn't syncing. Your end-to-end encrypted data stored in iCloud can't be accessed on this device --> press button for fix, it's just loading for 2-3 minutes and then just go back to the previous screen.

2) in icloud Passwords and Messages is deactivated. Health is shown as activated, but when I click on it, then on the submenu it's deactivated. Trying to activate --> unknown error.

3) Find My Network. I can turn on Find my phone, but the Find my Network won't turn on ---> Click the switch for turn on --> your account security must be higher -> next --> updating Apple ID --> loading circle and nothing happens.

I'm out of ideas on what to do and still hope it's related to some server issues on Apple's side ...

I had same issues and some how I managed to remove that message I went into

settings - iCloud - turned on passwords and key chain

message disappeared

I did a iCloud backup before I did this

hope this helps

I was getting the Security Key prompt across all of my devices (ipad, watch, iphone, imac and mbp) -- and following along this thread, I erased all content and settings from the ipad...and lost everything (health, fitness, wallet cards, etc.).

Getting things set back up, I've had to re-set all AirTags and my airpods registered to me...they did not automatically reconnect when I reset and signed in.

So frustrating...years of health and fitness data lost. And now my messages still aren't syncing to my iphone the way they used to.

I've done about 5 hours of calls with tech support, submitted logs from all devices, and screen recordings to show the issue...and Apple said no one else had this issue.

I'm still not getting the "reset" message but searched and found out how to "reset-all-settings". It didn't help... and I still get the original message.

I did this but had an issue turning on password and keychains, it also kept freezing.

What worked for me was actually changing my password pin from 4 digits to 6.

After that changed, iCloud let me turn on the password and keychains, and the reset end to end encryption popped up (never got that pop up before). After clicking reset (health and all other data were fine), it finally let me resume data sync.

Hope this helps

I had the same problem here as well, what I did was, when you press the 'Resume Data Sync', it will ask for your passcode (I have tried at least 10 times before this message popped up, I think you might need to wait for a quite while), after put in my passcode, I left the phone overnight, until the next morning, then the message 'Reset End-to-End Encrypted Data' pop up. and you pick 'continue'. Then everything is fine.

The message 'Reset End-to-End Encrypted Data' might take quite a long time to pop up.

So ktc97 is correct!

I have had the same issue with an iPhone 13. I took it to the Apple Store where their Tech and Genius gurus shrugged their shoulders and said 'It's a software problem' and that a factory reset is the only answer. This advice proved incorrect. To me it seemed illogical, so I did not do a full factory reset as I wanted to keep my data.

The solution proved simple but a little time consuming. The following steps solved my problem.

1. Get all your Apple devices (phones, iPads, Mac's, iPods, Apple Watch, anything that uses iCloud
2. Run updates on every device to the latest version the device will hold.
3. Using a browser, log into iCloud on each device (on the web, not via the app/os.)
4. Using the app/os iCloud connection, sign out of iCloud on each device (keeping the browser connection active)
5. Sign back into iCloud using the app/os on each device
6. Run backup to iCloud on each device
7. Remember - 'Each Device'

This worked for me. Everything synched, everything backed up, no errors, no data loss.

This is the first time I have ever posted anything but having gone through trying to get help and getting nothing from anyone, I wanted to spare someone else the pain and 'data-loss anxiety' that I know you can get when tech seems to fall apart.

Have a nice day.

I have been dealing with this same issue since noon today and it’s 10pm. 4 long calls. So many resets. Nothing is working. I don’t have that notification saying that not all information was downloaded. Any other suggestions to get my encrypted data???

it keeps saying Your name end-to-end encrypted data stored in icloud can’t be accessed on this device.

After clicking on resume Data sync

nothing happens