some iCloud data isn't syncing

Apple is aware of this issue... I updated to Sonoma in JANUARY! with same issues im just ignoring,, we deleted password etc. no help... sadly im hoping for a new update!

pls help me

Did you recently change your passcode and/or password?

what happens when you click resume syncing?

I upgraded to iPhone 14 pro in 10/13/23. On 10/17/23 I had an issue I had never seen happen before (animated files folder with files coming out of it like Microsoft but I have only Apple's file folder in my phone, called my carrier since it came from them, told to turn off phone then reset it. Since that date 2+ months now, still getting can't sync message on iPhone. Encrypted data needs verification code, but verification doesn't work. Only have access to calendar, mail and contacts. Everything else gone. I get calls 2x week from Apple support as they are working directly with iCloud engineering. We have done diagnostics, screen recordings, you name it. Everything I am told to try makes me lose more functionality. I lose everything on my phone everytime I have to wipe and start over. The highest level of security is turned on my phone but no codes from trusted sources work. I have a $1k phone that I cannot save, update, do anything. I am a professional artist, all my work is in my cloud. Unable to work since October. I am working with highest level at Apple iCloud engineering and nothing works. My choice is delete my iCloud filled with photos of my deceased relatives and all my artwork, and start fresh with a new iCloud account. Or I can try to set up using physical keys at the cost of $75 per key and you have to have a minimum of two, or lose everything if I have to start over. And there is no guarantee the physical keys will work. They need to get this fixed. I see a class action coming if they can't figure this out.

After working with advisers from Oct 23 on this same issue when I lost all access to my data, I was advised to hold on for the next big update for IOS. Unfortunately with every new update I was losing more and functionality of my 14 Pro. I ended up having to get a new phone. Old phone couldn't log out and I couldn't even wipe the phone. My whole artistic life's work was in my icloud as well as 4 deceased family members' as well as our newest family member's photos and memories. In order to erase my phone, we (me and the advisor) had to use the icloud "find" address on the web. The only way to erase the phone was to agree that all of my data would be deleted as well as my icloud account. I was given 30 days to download my data but the person who set up my phone at the store turned off all my data except calendars, contacts and message, turned off access my data on the web, and turn on all the highest security. Even my 2FV family members' codes wouldn't work. I couldn't do anything from October, have lost all my data, my life's work as an artist, photos, and now had to created a new icloud account to basically start from scratch on the 3rd iPhone 14Pro. I bought new in September, am locked into a 3 yr contract with my carrier, traded in a perfect XR, got 2 defective new 14Pros and now am using a reconditioned 14Pro, which will be my last iPhone. I have been an iPhone user since 2008 when we got the first corporate iPhones. Apple has all of my intellectual property. Never again. (I am retired, dealing with the effects of treating a life-threatening illness, and couldn't continue backing up to my laptop bc it stopped working.) But it wouldn't matter anyway, since I can't access on the web. Next phone - a really nice flip phone...when I finish my 3 yr contract. I wish Blackberry would come back - wonderful company and phone. Wishing you all good luck and hoping you never have to grieve your life's work! Hoping you can all keep your data and don't have to start over. All the best ~

I managed to FIX. First, deleting the end-to-end encrypted data IS the only way to proceed, but before you can do this you first need to...

1. Reset and wipe new phone entirely.
2. Use old phone to transfer data to new phone in iphone setup
3. KEY: When transferring data to new phone, DO NOT USE ICLOUD BACKUP, instead USE PHONE TO PHONE TRANSFER.
4. Transfer will take a while, but ALL your data will be on the new phone when done.
5. The error will be there still, go into settings, click through deleting end-to-end encrypted data. Wait about 2 minutes. Notification will disappear and you are good to go.

Hope this helps people.