I have my iPhone 13 to iOS 17.0.1 and now it has freezed at the lock screen. Even at continuous click on OK button the pop up box of software update is not disappearing. Kindly help me out

Posted on Sep 25, 2023 8:48 PM

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Posted on Sep 25, 2023 9:06 PM

Follow the directions in the Related Article linked above—holding that third press until the Apple logo appears, and only release that third press when the Apple logo appears—and then contact App.e Support if that forced restart does not work.

2 replies

Sep 25, 2023 9:18 PM in response to shahrukh25

shahrukh25 Said:

"I have my iPhone 13 to iOS 17.0.1 and now it has freezed at the lock screen. Even at continuous click on OK button the pop up box of software update is not disappearing. Kindly help me out"

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Thank you for the screenshot.


Update Is Not Responding:

Boot Loop:

Maybe it is stuck in a boot loop? This can occur when updating, and it stalled while in the precess.  So, user MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip

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I have my iPhone 13 to iOS 17.0.1 and now it has freezed at the lock screen. Even at continuous click on OK button the pop up box of software update is not disappearing. Kindly help me out

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