Face ID is not working

recover my Face ID as soon as possible

iPhone 11, iOS 16

Posted on Sep 26, 2023 12:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2023 12:18 AM

samad282 Said:

"Face ID is not working: recover my Face ID as soon as possible"

-------


Troubleshooting Face ID:

There are know stand alone updates for Face ID that I am aware of. So, refer to the following...


A. Overview these two links:


B. Updating your iPhone 11:

Use a Computer:

Use my User Tip:  Update your iPhone Using a Computer - User Tip. IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


B. Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - FaceTime - Apple
  2. Select: "Report a Bug" for the "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed from there as necessary
2 replies
Question marked as Top-ranking reply

Sep 26, 2023 12:18 AM in response to samad282

samad282 Said:

"Face ID is not working: recover my Face ID as soon as possible"

-------


Troubleshooting Face ID:

There are know stand alone updates for Face ID that I am aware of. So, refer to the following...


A. Overview these two links:


B. Updating your iPhone 11:

Use a Computer:

Use my User Tip:  Update your iPhone Using a Computer - User Tip. IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


B. Report this as a Bug to Apple:

Do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - FaceTime - Apple
  2. Select: "Report a Bug" for the "Feedback Type"
  3. Comment: on when you came across this issue, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed from there as necessary

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Face ID is not working

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