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Missing files in iPad's Files App

I can't access my recently opened files after I updated my iPad to ios 17.1. Those files appear in my "Recents" but can't be opened. I haven't deleted them too. How to fix this bug? I have my notes there and does not have other copy.

Posted on Sep 26, 2023 2:51 AM

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Posted on Jan 19, 2024 5:23 AM

WHAT IS GOING ON, READ ALL THE COMMENTS AND NO ONE HAS FOUND A WAY AROUND THIS CLEARLY UNFORTUNATE APP ERROR? ARE WE SUPPOSED TO JUST CALMLY ACCEPT OUR FILES ARE GONE FOREVER? MY FILES SHOW WHEN I GO TO RECENT BUT THEY'RE UNCLICKABLE SO ARE THEY HANGING IN THERE OR SOMETHING? SOMEBODY ACTUALLY HELP FIX THIS!!!

82 replies

Feb 29, 2024 11:27 AM in response to _gemeaux

Same thing happened to me. It started over a month ago without notice. Only option is to use Data Recovery however they only keep 30 days. https://www.icloud.com/recovery/


If your files went missing 30+ days then you're SOL unfortunately. Crazy. There has to be a way.


Lesson is do not rely on Files App to update your docs. Keep for backup only and not cross device. Prob best to use Drive.

Mar 21, 2024 12:23 AM in response to _gemeaux

This is exactly my problem. I can't remember when it started but for a while I have to think of my Ipad like a leaky bucket. I can't trust storing anything on my ipad and must back everything on my Google drive. This is a major oversight for such a high quality product. It's like having a car that runs perfectly in everyway but the breaks randomly stop working.


Apr 7, 2024 4:22 PM in response to _gemeaux

This happened to me this afternoon. All the files I had saved and homeworks I had completed over the course of a class got moved to the "recents" folder and are no longer saved in the file pathway I had set up for them. I had opened and worked on all of these documents yesterday. Some of these documents include lecture notes about my final project setting up a model and this is happening three days before I have an exam. To say this is frustrating is an understatement, especially since many others seem to have this issue with no resolution. A huge disappointment that will result in massive time consumption for me to fix.

Jun 17, 2024 9:29 AM in response to _gemeaux

I've had the same issue! Two uni folders with all the work from this semester vanished, neither in Recently, nor in Deleted, weren't even listed in Downloads anymore. It affected PDFs with Apple Pencil editing but also unedited "clean" PDFs. About 3 hours with Apple Support via chat and phone, many checks, resets and going back to the last backup did not work. Went back to a backup version from before the files were lost and still did not reappear :( I'm now just left with hoping for them to magically come back one day, but the frustration and desperation continues

Missing files in iPad's Files App

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