Confirm MacBook Pro Password not working

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Confirm MacBook Pro Password not working

Hello,

I'm encountering an issue with my MacBook Pro (13-inch, M2, 2023) running macOS Ventura 13.6. In System Preferences, under Apple ID, I'm receiving the following message: "Please confirm your MacBook Pro password to continue using iCloud."

When I click on "Continue," a new window opens and then promptly closes, preventing me from taking any further action.

I've already attempted the following troubleshooting steps:

Restarting the computer.
Signing in and out of iCloud multiple times.
Changing password

I've also followed all the steps outlined in the previous question found here: https://discussions.apple.com/thread/254224863?login=true,

but unfortunately, it hasn't resolved the issue.

I would greatly appreciate any assistance. Thank you

Posted on Sep 26, 2023 11:49 PM

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Answer 1

Jmanna13

Community Specialist

Sep 30, 2023 9:17 AM in response to tigonpl

Hello tigonpl,

Thanks for reaching out to Apple Support Communities. We see you have some questions about your Mac password, and seeing a pop up when using your Mac, and we'd like to help. From here, try updating your Mac, to see if the issue remains: Update macOS on Mac - Apple Support

Use Software Update

1. Before installing new software, it's a good idea to back up your Mac. If you have an external storage device, you can use it to back up your Mac with Time Machine.

2. To check for new software, open Software Update:

* From the Apple menu  in the corner of your screen, choose System Settings. Click General in the sidebar, then click Software Update on the right.

* Or in earlier versions of macOS, choose Apple menu  > System Preferences, then click Software Update.

3. If Software Update finds new software, click the Update or Upgrade button to download and install it. You will be asked to enter your administrator password, which is the password you use to log in to your Mac. During installation, your Mac might show a progress bar or blank screen several times.

If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only software that is compatible with your Mac.

Regards.

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Confirm MacBook Pro Password not working

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