iPhone 11 iOS 17
Hi after installing iOS 17 on my phone the notifications for messages on WhatsApp are not working( ringtone or vibration). It’s ringing when I get a call though.
Anyone else experienced this? How do I fix it?
iPhone 11, iOS 17
User profile for user:
Rigo_O86
User level:
Community Specialist
Hi oana44,
We understand you're having an issue with WhatsApp. Let's try and get this solved with you.
Since this is only happening with WhatsApp, let's check the Notifications settings for WhatsApp and try and change the sound that's played with Alerts:
- Go to Settings > WhatsApp
- Tap Notifications
- Make sure Sounds is on
- Tap WhatsApp Notification Settings
- Check the Message Notifications settings are set the way you like.
If you continue to have an issue that's limited to WhatsApp, please contact WhatsApp for help:
Thanks for using the Apple Support Communities.