Lock/Unlock triggered at wrong times + Auto-Lock not working
I have Lock/Unlock toggled ON. I am using an Amazon folio case on my iPad Air 4. When the case cover is unfolded and placed behind the iPad (during use), the iPad will lock as as if I had closed the iPad cover.
The issue persisted when I used a different case on my device. I also tried putting my case on my friend's iPad. They did not face the same issue I had.
I would just turn off the Lock/Unlock feature as a last resort, however my Auto-Lock also stopped working. My Auto-Lock is also set to 2 minutes but the iPad will literally never lock. I have downloaded the most recent iOS and have shut off my device and this hasn't resolved either issue.
Please help me!
iPad Air, iPadOS 17