AirPods Pro 2 playing very loud

Greetings,


My Apple AirPod Pros are playing too loud while using my Apple Watch series 8. I have adjusted the noise control in the watch to the lowest and it plays everything at maximum level. Noise control and volume adjustment is fine on other devices; MacBook Pro, iPhone XS, Apple TV 4K. Only on the Apple Watch I cannot adjust the volume of the headphones.

Posted on Sep 27, 2023 10:11 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2023 1:10 PM

Hello plainmstudio,


We would like to see how we can help you with your AirPod Pros volume not working as expected. Are you able to lower the volume from the AirPod itself? Check out this link for more information: Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support


"To turn the volume up or down, place your thumb on the stem of either AirPod, and use your index finger to swipe up or down on the Touch control."


Cheers!

3 replies
Question marked as Top-ranking reply

Sep 30, 2023 1:10 PM in response to plainmstudio

Hello plainmstudio,


We would like to see how we can help you with your AirPod Pros volume not working as expected. Are you able to lower the volume from the AirPod itself? Check out this link for more information: Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support


"To turn the volume up or down, place your thumb on the stem of either AirPod, and use your index finger to swipe up or down on the Touch control."


Cheers!

Oct 26, 2023 8:50 AM in response to plainmstudio

Hi plainmstudio,


When you're wearing your Apple Watch with your iPhone not nearby, are the AirPods paired with the iPhone, or were they changed to be paired with your Apple Watch?

We're not finding this mentioned on the page we shared earlier. However, it would be a good step to isolate the issue.


Once you determine which device connection, or both, that affect the volume control, we'd advise to contact Apple Support. They can look into this further.


Get Support


Take care!

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AirPods Pro 2 playing very loud

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